Petite Pet Gallery

Love petite pet gallery. They do a great job with my nyx. Their prices increased recently by a good amount but considering the economy & other groomers it’s not unreasonable. Front desk is always kind.

I have been a customer since 2020 and I can say that this is one the most disorganized unserious businesses I have ever encountered. At first I was encouraged, they had a cat groomer that was very communicative and prices were reasonable. I would bring my previous cat for grooming but it was always difficult to schedule an appointment because they rarely answer the phone. On one occasion, I thought, let me go physically to the office to make the appointment. The door was open and no one was in the shop. The next day when I came again to make the appointment, the receptionist laughed and said they had someone new and that person didn’t know how to lock up. Unfortunately my previous cat died and I got a new cat in late 2022. I explained the death to the receptionist when I booked the new cat for grooming. When I got to the appointment, she was calling the new cat the dead cats name—I had to explain to her again. Two additional times, when I was booking grooming, I had to tell the receptionist that the previous cat was dead. It was the same person but apparently cannot or will not update their records? Most recently booked grooming in November 2025. My cat gets the same thing every time and that was confirmed on the phone with the receptionist. When I arrived, the person at the front desk asked what the cat was getting done, and I answered confused, “she gets the same thing every time, do you not have the card?” Then she found the card, like “oh okay”. Hours later, my mother called me to tell me she had a missed call from the groomers. I called several times, no one picked up. Now I’m concerned. If you don’t pick up the phone when my cat is in your care, that’s a huge problem. I drove to the shop. The receptionist is laughing with a client and a dog. Then I’m thinking, “is this why they’re not picking up the phone”. I ask the receptionist “is my cat ready” she responds, “good question” as if it’s a joke?! She walks back and says, “I just got here”. That’s so unprofessional and irresponsible. When I talk to the cat groomer, I explained my concerns and that I have been a customer for years. He says they don’t have a receptionist in the morning—which I did not know. Then he refuses to apologize for the gross misconduct. I got an email recently where they said they would be raising their prices—with this poor customer service and management they should not!

Great service and reliable staff. Only issue was them trimming my cats' whiskers. Thought they would automatically know not to! Once it was bought to their attention, they didn't do it again! My cat was happy and so was I. Visit them about every 6 weeks. Love the service

They did a wonderful job with our baby Bruno. They took a really good care of him. He is very scared of grooming machines and sometimes it is really hard to cut his hair, but fortunately we found Petite Pet Gallery a good and safe place to do it. So happy with it!

I took my medium-long haired cat to get a teddy bear cut for the shedding season. I had never taken him to get officially groomed (he went to the vet for sanitary clips now and then) and was worried how he would react. Like most cats, he likes to decide when he interacts with people, when he's held and brushed, etc. He came out of his appointment looking fantastic, smelling great, and seemingly unfazed by the whole experience. His cut was remarkably even. I wasn't sure how he would look after his trim; after the results and his positive experience, he will definitely be getting a trim regularly.