VEG ER for Pets

ABSOLUTELY LOVED THEM. I’ve been raving about them every day to people. On Friday 5/15 my cat was showing obvious discomfort with signs of a urinary issue. Our primary wouldn’t be open long enough to do a procedure and recommended we go to Veg in Allen. We live in Wylie, but after speaking to them on the phone (extremely kind and informative) I decided to go to them. I’ve never seen an open concept vet before, it was interesting- I don’t mind either way as long as orange boys healthy. LET ME TELL YOU - they were so sweet, every single nurse and doctor, to my child and myself on top of our cat. We were there during a busy time of day, so waiting was to be expected and they were so accommodating and offered us some snacks to munch on while waiting for availability to do the procedure. I watched parts of the procedure for my cats urinary block, got to ask questions, learn, I actually had a good time. Didn’t expect that! Of course, a 2 day hospitalization would be best for my cats needs but I couldn’t afford it. They went over the feasible options for me and were sure to tell me the benefits of each thing on the list and risks of taking him home but were doing their best to ensure he would be as healthy as possible. They took their time during the procedure, other nurses came up and offered to assist or just watch. You can tell they love to be there. I cannot say enough good words about them. He is doing well 5 days later🧡 thank you!!

This place is beyond amazing! Every single person I interacted with from the moment I walked through the door was kind, empathetic and efficient. My baby got a sticker burr lodged in her nose, and even though it wasn’t life threatening emergency, she was still treated like a priority. She was seen to quickly and many people came by to make sure we were both comfortable in the meantime. You can tell everyone who works here has genuine love for what they do. I will be recommending this place to everyone :)

Sarahy was an amazing nurse while caring for Royce, always making sure he was comfortable and okay while gathering all the necessary information and triaging every detail. She even helped me cut the pills in half, which I truly appreciated; her care was truly 10/10. Dr. Wilson was also very gentle and comforting, helping Royce feel safe throughout the visit while taking the time to explain everything and answer all of my questions. They are truly amazing people who genuinely care about helping our fur babies. Both were very knowledgeable and made me feel completely at ease. I also want to thank Gabriel, who helped me over the phone and provided great guidance and key points. Overall, I had a great experience and will definitely return if any emergency comes up. I highly recommend this place for your babies.

The staff and doctors here are top notch! I loved I was allowed stay overnight and watch my dog myself. They were so encouraging and supportive. We were lucky and were able to go home the next morning after a 12+ hour stay. I watched as patients came and went throughout the evening. The staff has a lot of heart. My experience with VEG Allen has been the best. I pray for the animals that are treated and the healing staff. Thanks to Drs. Duck and Koons, Carlos and Sarahy and other staff for your support.

No one wants to end up having an emergency with your pet, but if you find yourself in that situation, there’s no better place to go than VEG Allen. They’re so incredibly friendly and were able to help my sweet boy through a few very scary days. Not only was every doctor and nurse we saw so caring and loving towards my very nervous dog, they were very empathetic and friendly to me as well, even letting me stay overnight and answering the many questions I had along the way. My baby is home now and continuing to improve. I know he was in the absolute best hands at VEG Allen and am so thankful to them for saving my precious boy ❤️