Petco

We have gone in multiple times and been ignoring by employees each time walked past and not acknowledged while wanting to get 100+ dollars in salt water fish. The last time it happened we said we would give them one more chance at the Longview location. That chance happened yesterday not 1 but 2 employees saw us waiting and looking at fish not a word was said and both walked past us not saying a word. We are done. I will go to wetpets or a completely different town to a location that will help and want our money.

My husband and I came in to purchase an aquarium but can’t seem to find anyone to help load it. I asked the cashier up front, she sent me back to aquatic area and no one was here. No one came. Husband had to go all over the store until he found someone. Nothing but children running around this store. No respect nor customer service.

This pet store is my least favorite in Longview. I honestly worry about the well being of their animals. The cages often are filthy and the animals seem uncared for. Their fish tanks are often nasty. The place has a overall "dirty" feel to it. Many of the animals seem to be pleading for adoption. It makes me sad and wanting to take home several. The employees are often goofing off and I have to hunt a employee down for help. The girl at the register is yelling a nickname out to her coworker to get a number for what Im purchasing. I also noticed they clip their birds wings at the top. Not all of them, but many. I bought one from them and I've had her now for going on 4 months and the baby still can't fly. Very sad leaving that store

Petco is the best. We recently received a hamster with wet tail. They took her back and refunded me. They tried to save her for a week. Unfortunately she didn't make it. So we ended up with another cute hamster. This hamster was mean and just wanted to hide and bite. We knew that when getting her, but we hoped we could change that. But, once again, Petco was kind enough to swap us again for a friendlier pet. Thank you Petco.

Dexter just got back from being groomed at PetCo. A much needed bath and had his nails done. They even gave him a nice green bandana. They do an awesome job here and you can tell they are animal lovers. Dexter is really happy and ready for some zoomies.