Dog Haus Biergarten

This was my first time going to Dog Haus and it was a great Friday night! They have quite an extensive menu of beers and dogs/sausages. They also had a whole breakfast burrito menu and sides such as tots, fries, and onion rings. If you're not into beer they also have cocktails available. The set up is you order at the bar as soon as you walk in and then they bring it out to your table. I got the downtown dog, a blonde beer, and an order of the chili tots with cole slaw on top. It was all very tasty and the perfect salty bar food to go with my beer. Later on in the night I also got a strawberry vodka drink that was very tasty. My hot dog was a take on LA street dogs. The bun was soft and the dog was juicy. It had bacon bits, Ketchup, mustard, mayo, peppers, and onions. The space itself has a variety of seating options including long communal tables which is great if you're wanting to gather with a lot of people. The ordering at the bar makes it convenient to not have to split tabs at the end of a meal. All the ppl working were friendly and helpful when I had questions about the beers and menu. The outdoor patio was great and has corn hole, a oversized connect 4, and TVs for game day viewing. They also had very reasonable prices! I saw a couple of parents with their kids, a group of guys gathering , and a couple on a date. It's a very versatile space. They even had space heaters for the patio! I will definitely be back as they had so many menu items I wanted to try! Side note I found out that they are under new ownership. I didn't have anything but a great experience.

We love this place. Full bar, lots of food options, 19 taps, dog friendly (patio) and kid friendly (yard games), LGBTQ friendly, the games are always on, vegetarian options, excellent breakfast burritos (though usually we order those togo on the app since there are no fees like on third party apps). I love how it is all opened up on sunny days. We have been going for about a year now.

Bestie and I went to eat and grab a drink, and this place is under new ownership. I'm excited to see what they do! The new owners are wonderful, local, and so friendly. We had a couple of sliders. I wasn't extremely hungry and loved the fact that I could order something with a small portion! The bartender was great and let us sample a beer before ordering it to ensure we liked it. Our visit was pleasant, and we will definitely be going back!

Put in an order for 6:15. Got there at 6:30 and half of it was missing. Had to wait for them to fry the fries. Had to ask 3 times for the sauces that they charge you $0.80 for. Was not able to leave with my order until after 6:45. The corn dogs were incredibly ugly and almost burned. I won’t be returning.

I ordered from the Claremont location on 7/15. I came to get food with my cousin. I ordered a double cheeseburger with fries and he ordered just a burger. I took my food to go and when I got home I went to take a bite and the burger fell apart. You couldn’t even grab it the whole bottom was soggy and you couldn’t grab the bun. When I did take a bite I realized the whole burger was saw. Both patties were entirely pink like they didn’t even touch the grill for than 10 seconds. I was disgusted and I could have gotten sick. They also forgot to give me my fries. I’m not surprised they messed up the order. The whole restaurant seem understaffed. It seemed like they had only one person taking order serving the bar and serving food and like one person in the kitchen. There was apparently no manager there either. It seems that there’s only a manager there two days out of the week somehow as I was told. I called that same day to let them know. I just wanted my money back which I think was fair. They said that they could either remake it or give me a refund which I said I wanted a refund. They told me that I would have to wait for a manager to come in on the weekend in order for me to get my refund. They said they would take down my number and make note of it in order to tell the manager what happened. They said I would receive a call back letting me know when a manager came in so I could call or come in to discuss the issue. I never got a call back at all and when I called back, they said they didn’t recall the instance, but I let them know what happened the second time. They said again that they would write down what happened and they took down my number again and said I receive a call and they still didn’t call or let me know what would happen. They said that there would be a manager there Friday or Saturday after 1:30 so I went on Friday in person to take care of the issue. I spoke with the manager there Alyssa she seemed kind of rude and that she didn’t want to deal with the issue at all. I told her what happened and she didn’t want to hear anything I had to say. She said that she wasn’t made aware of either phone call or anything about a refund. There is clearly no management there. When I arrived and asked to talk to a manager the worker went and told her. She was just sitting down at the bar doing nothing, just on her phone. I was trying to tell her that I had pictures of the receipt and the food to prove what I was saying was true and that I had bought food and she just kept telling me repeatedly that she wouldn’t give me a refund and when I asked her why she said that it wasn’t part of the policy. She said the only thing she could offer is a remake, but I told her no I wanted my refund and she kept denying it to me. I don’t think there’s any reason why I shouldn’t be able to get a refund. She had actually told me in person that if that if the person had called her that she would’ve probably been able to walk him through a refund, which is contradictory to the fact that she said it’s not part of policy and that’s because there isn’t even a policy. She was just lying. I had called back to see if I could talk to someone else, but she was the manager that answered so I had another conversation with her. She just kept saying the same nonsense and when asked where is this so called policy or what is it. She said I’m not going to do this after being asked what the policy is. She kept saying I’m not going to do this after being asked multiple times and said have a good day. She lacks people skills and professionalism. I will never eat this restaurant ever again.