Petco

Do not take your dog there to get groomed. They shaved him like a rat when he had such a fluffy beautiful coat before. I told the staff what I wanted and they didn’t cared. They just shaved all his coat off, can’t believe they don’t have expert groomers that knows how to groom dogs according to their breeds. And on top of that they hurt him. Very dissapointed about my experience at petco grooming. Never going back.

I didn't like it at all. I told her to just clean her face, and they took all her hair. A bad experience, and it should be my first and last. I'm absolutely annoyed about how they left her. If you love your dogs and care about their fur, don't bring them. Part of that, they charged me 84 for her long hair, just to take it all away. This is crazy.

great selection. clean store. nice management. the kid at the counter is clearly inexperienced but the interaction i watched was downright uncomfortable. the customer in front of me had been overcharged (price on website was lower than price in store) and tried to politely explain that he just wanted the difference credited back. instead of trying to learn how to credit the difference back, the kid insisted the only way forward was processing a full return and having the customer re-buy the product. when a senior employee tried to support by explaining the proper way to perform the credit/return the difference, the kid only half listened before sarcastically retorting “yeah thats what i just told him.” (it was not what they just told him.) in the end the senior employee had to take over and show the kid the correct way to perform the credit back to the customer. what could have been a quick “oh i’ve never done this before, let me ask for help” turned into a much longer, more uncomfortable interaction, for the guy in front of me and the rest of us stuck in line. please train ur employees to leave their irritations at home and prioritize smooth interaction over pride. i remember my days in customer service and know it can be hard, but finding appropriate outlets is vital to maintaining the stores atmosphere and brand reputation

Everyone in Clark Nj very caring esp with my lost cat They took the sign I had and was very comforting and supportive. Also told me what to do and guidelines on tricks to help the cat smell scents of the family so they come back home I hope it works

I’m absolutely appalled by the experience I had here. The staff at this location are unprofessional, careless, and clearly don’t want to be there. If working with animals isn’t your passion, then find another job—don’t take it out on innocent pets. From the moment I walked in, it felt like I was bothering the staff just by being there. Everyone looked miserable, like they didn’t want to be at work. I brought in my dog, fully brushed out, fluffy, and well-kept. I gave very clear instructions for the cut. Instead, they completely disregarded everything I said and shaved him down like a naked mole rat. It’s obvious the groomers here rush through every pet using the quickest blade—not what’s requested, and definitely not what’s best. The customer service? Even worse. I was standing in line, waiting to be helped, when a staff member called another customer who had clearly just walked in—completely ignoring me like I wasn’t even there. And when I expressed concern about how I want my dog to be cut, staff members laughed like I didn’t know what I was talking about. It was insulting and extremely unprofessional. Still didn’t cut how I requested. This place clearly has a revolving door of new, untrained employees—which explains the huge “NOW HIRING” sign at the front. I should’ve taken that as a warning. The revolving door of new, untrained employees says it all. No consistency, no quality, and clearly no respect for clients or their pets. If you’re reading this and thinking about coming here—DON’T. Save yourself the stress, the money, and the heartbreak. Your pet deserves better. I regret not trusting my gut. Never again.