Yoan & Son Pet Shop

Very disappointed. I received a broken pet cage and was denied a refund. Customer service was unprofessional and rude when I tried to resolve the issue. I would not recommend based on my experience.

The chickens are held in cruel cages, they're unable to move around. This place should be closed down. Horrible!!! 0 stars.

No wonder this lady said “no pictures” you can tell these poor babies are having a poor time, you can tell they’re stressed and look at this baby’s chest, the red with orange is super stressed wanting to get out, they’re not happy and you can tell they don’t take care properly, some of the items they’re selling are dusty.

I’ve always been a loyal and respectful customer, and I believe in supporting local businesses. But unfortunately, the service I received recently was really disappointing. It felt like the owner was having a bad day and took it out on us. Her attitude was cold and unwelcoming. I understand everyone has off days—we’re all human—but customer service should never suffer because of it. I truly hope this was just a one-time thing, because it’s upsetting to be treated this way after years of being a good customer.

We have had the best experience here. Yoan and Monica are truly the best with all their animals. We are new bird owners and started with parakeets. Yoan would see me come every week & I would buy two more birds until my husband made me stop. Now he is just in love with these feathered loves that we went back and bought a pair of cockatiels. Amazingly friendly love attention and are absolutely beautiful!! They are completely spoiled!! I could never go to another pet shop, as we see Monica and Yoan as our extended family now. We appreciate their knowledge, their customer service and overall hospitality and kindness to us and their animals.