Woof Gang Bakery & Grooming South Chandler
Woof Gang Bakery & Grooming South Chandler — pulled live from Google Places.
How was Woof Gang Bakery & Grooming South Chandler?
Your review helps other dog parents decide
Google Reviews
(from Google)Axil can be hesitant at times from previous grooming experiences which turn from exciting to anxiety provoking. The amount of times he’s been ready to sprint out of pet-smart etc is ridiculous. Coming out of Woof Gang he was calm and happy, His smile let me know that this was the place to continue using. The report card was also great to know how and where to keep up with ax. Would recommend.
Inconsistant with their services. Not saying don't go, but I will not be returning based on my experience. My dog recently had major health issues and developed significant matting from a cone and scratching. I made it very clear—verbally, in writing, and at drop-off—that my priority was removing all remaining mats I didn't get to. I just wanted her to be comfortable, appearance did not matter. This was my second visit. My first visit went very well, which is why I trusted them again. However, this time I was assigned a different groomer, Shaniqua, and did not receive the same level of care. Large mats were left on my dog’s legs, the size of quarter(s) and other mats remained around her ears and tail—despite this being the primary reason for the visit. I requested a partial refund for the deshedding service that was clearly not completed. A $30 refund for a $174.64 mini groom. Gabby the manager was kind and professional, but informed me the owner refused the refund, stating the service was “complete,” which it was not. They offered to have the same groomer finish the work, but I was not comfortable with that given the outcome. No alternative groomer was offered due to commission/time based earnings, and no apology was given at any point on their half. A future free add-on was offered, but at this point, why would I want to pay for another full service for free add-on's if they are unreliable? I value small businesses, but care and comfort should come first—especially when matting can be painful. I think consistency is a huge part when providing a service/product, and its not here. I won’t be returning and will gladly drive an additional 40 minutes to my dogs previous commissioned groomers that prioritizes an animal’s well-being, and funny enough charge half the price.
First time taking Apollo, and they were able to cut his nail and bathe him! Petco and PetSmart always tell me he needs to be sedated to get his nails clipped. Pricing is amazing, not to mention he was shaking when he was done. I’m just afraid now he’s going to thinks it’s going to be like the dog park with all the treats out front!!! Well designed!!!
I absolutely LOVE them 🤩 they did SUCH a good job on my Scottish terrier ,Oddie! They are so kind and warm welcoming! We will absolutely be back and can’t wait!!! Thank you so much!!! 😊……. I’m adding to my review becuase they always do such a great job on our dog! Oddie loves going and seeing Lilly! Thank you guys so much! 😍
All of the staff here was very sweet and accommodating!!!! They have the board out front welcoming the daily clients! The bakery is just something so special for our fur babies! Thank you for creating a wonderful spa day for our sweet Roxy!!’