Banfield Pet Hospital

Went for my cats check up. She was sick the next day probably just adjusting to the vaccines, she was totally fine the following day. No issues... Yet 👀 the pet hotel there is pretty awesome too!

I had a horrible experience today and I am never going back here. I dropped my cockapoo ( a 13 pound dog) this morning (11am) because she was having diarrhea. I called the twice to check on her through the day and I was told she was doing fine and hadn’t had anymore diarrhea through the day. They ran fecal tests which were negative, prescribed metronidazole and told me I could pick her up (4.30pm). When I picked her up she was having constant diarrhea ( even when I was driving her back home and the she started vomiting). They probably didn’t realize she continued to have diarrhea through the day because she was licking ( her private parts were raw from all the licking which was not the case when I dropped her off in the morning). I have had a dog all my life and am baffled at the poor care at this hospital. This is unacceptable beyond words.

Cannot recommend this particular location enough! The girls working here are so kind and the process is always so easy. Maddy/Maddie always is so sweet when she does my dog’s initial overview. They offer appts as well as drop offs which has made such a big difference for my schedule and ability to make sure my girl is always up to date and healthy. The front desk girls are so easy to work with and efficient at getting people in and out. And everyone is so patient even with my wild puppy! I’ve been to several small and local vets and although they’ve all been great but the staff and efficiency here makes all the difference. Shout out to the whole team because they truly offer some great care!

I just relocated to Kansas and this PetSmart in Overland Park is my neighborhood Banfield. The staff here are so friendly and the doctors take the time to talk and listen. One of my favorite people here is Ethan. He loves on my Chihuahua like she is his own. Thank you ETHAN for always being so great with Leila. 💗😺

Staff is always very friendly and knowledgeable. My babies were in for their semi annual check up .. they did great plus my concerns were addressed and easily understood. Thank you