City Creatures Animal Hospital

Found my forever vet! Dr Ernst (sp?) was thorough and patient and provided teaching about some of my concerns. She is extremely capable! Vet tech Jacob was very gentle and caring to my bearded dragon Kai. This dragon was in such a good mood after his experience there, and he can be quite skittish with new experiences. Receptiosts were friendly and accomodating to get me in on short notice. The doctor performed all the tests I asked for, explained the results, shared her techniques she uses for stubborn dragons like mine lol. I felt the bill was very fair for all they did, and for the medicine, syringes, and critical care they sent me home with. So nice to have a competant exotic vet with such a great bedside manner.

I would like to express my heartfelt gratitude to the staff who assisted with the difficult decision to say goodbye to our cat Cali. Kenny, Dr. Sood and Megan were outstanding. The care and compassion they showed left a lasting impression on our family. The time they took to make us feel welcomed and Cali comfortable was greatly appreciated. Thank you for everything.

I went to get my childhood cat euthanized yesterday. It was a hard decision he wasn’t actively passing away but he wasn’t happy and was suffering. I wanted to keep him home so he can pass with me because he loved me so much. he’s my baby. I ended up deciding to bring him in being promised it was a peaceful way to go. It was the worst thing ever. The doctors made a mistake and killed him before he even got the lethal injection. They put the sedative (that was supposed to be injected into muscle) deep into my cat that you can see visually he had little to no muscle in his back. he was very skinny. they told me it would take about 10 minutes to sedate him but since it went into his bloodstream instead, the medication had instant effects. A minute pass and I realize he is having a hard time breathing. I call them in and the dr out loud acknowledged that he wasn’t breathing and that’s not supposed to happen. they had no sense of urgency I’m guessing they just figured he was going to die anyways and I was left in the room with my now dying cat. I put my ear to his chest and I heard no heart beat and he now stopped breathing completely. He died. then the doctor comes in and injects him with the lethal injection. AFTER his heart had already stopped beating. Worst experience ever and it has severely traumatized me as this cat was my baby. I was so scared of taking him to get euthanized because I don’t trust people with him. IF YOU ARE GETTING AN ANIMAL EUTHANIZED MAKE SURE THEY KNOW HOW TO SEDATE YOUR PET AND NOT KILL THEM. I paid for a peaceful experience and got the worst experience ever. I would take your animal somewhere else.

We have been bringing our dogs to City Creatures for just about 25 years. During that time we were treated courteously and professionally by every single employee we worked with. For the past 3 years we have received excellent advice and care from Dr. Sood regarding the decline of our beloved 14 year old dog. She made his final years much easier for us to manage. When we made the difficult decision to put him down, City Creatures took care of us right away. The two techs and Dr Benton were beyond compassionate and sympathetic. They listened to our concerns and then carefully explained each step giving us all the time we needed. While the passing of a pet is not easy, our dog's final moments were peaceful and gave us great comfort. Though we are taking a break from dog ownership, if we do get another dog we will definitely bring it to City Creatures.

I have been taking my dog and cats to City Creatures for years. They always get me in for an appointment quickly! The staff is always so nice and treat my pets great! Even after moving out of the city and to the suburbs, I make the drive to City Creatures to make sure my pets get the best care!