VCA Metroplex Animal Hospital & Pet Lodge

S/O to Dr. Parker for quite literally saving my fur baby’s life for we worried he may not make it till the next morning. He confirmed he had gall-bladder stones and was honest throughout the visit and letting us know what to expect. He expressed his concerns to us and recommended a set plan in order to make sure Kilo was given the best treatment possible. We understand Kilo will need surgery along the way due to his genetics & will forever thank Dr. Parker for his professional advise and help.

Very nice, immediate attention. Cat caught his tail in the door and stripped off all the fur, about 2 inches at the top. Price quote was $3800 for the surgery. We declined and got it bandaged and got medication for still steep price of $507. Called our regular vet, unfortunately 100 miles away out in the country and still private, not a corporation. Price quote there was $350 and maybe $50 for medication. It just seems ridiculous to make that much price difference. So kitty has to wait 2 days, unfortunately Would have loved to get it done immediately.

If you're looking for a vet who sees you as the customer first, go elsewhere. If you want a vet who will be your furrys advocate first, this is the place. I called for blood work as a followup to another vet and clearly my dog needed a lot more done for her. I don't care about the money. I need my girl healthy as can be. The next few weeks will tell the difference between living for years or not.

We’ve been taking our dog to VCA for the past 10 years that we’ve had him. We had always had good experiences until his latest visit for vaccines. During the visit the doctor and I discussed some small lumps he has on his back due to age and several skin tags he has throughout his body. Nothing else was discussed or mentioned about bumps. We had to take him back a week later for x-rays. After the visit when my wife got home from the visit, she noticed a big lump underneath his chin/neck area. We immediately went back to ask about it and the doctor went into defense mode and said that it had been documented in his visit from the prior week that there was a softball size mass underneath his neck area. Our poor dog was in pain and could not eat or drink without a lot of discomfort. We take many pictures and videos of our dog and have proof that this big lump was not there prior to any of his visits. We even have video that was taken in the waiting room prior to the X-rays and there as not lump there. We spoke to several people there including the doctors and director and were dismissed as liars. Several weeks have passed and there is no more lump, so how did a softball size mass just disappear? It sucks because we really enjoyed taking our dog there for the past 10 years but we won’t be going back. I’m sure they don’t care since they’ve gotten enough money out of us over the years. The two last pictures are from today which clearly shows no mass.

This one of the best vet clinics in Dallas. They saved my pups life twice now and I couldn’t be more grateful. The staff is very knowledgeable and they have the resources and expertise to get your pet the help they need right there, without any delays. They also offer excellent medical boarding that really helped after my dogs surgery. Highly recommend!