CASE Animal Hospital

My dog Bella died after being seen at this hospital, and I am completely devastated. Three days earlier, Bella was treated by another veterinarian at the same hospital who performed a procedure to remove fluid around her heart and sent her home. I was advised that hospitalization was recommended, but I could not afford the quoted cost at that time. On Christmas Day, Bella began struggling to breathe again, and I returned to this hospital seeking the same procedure that had previously helped her. I explained my financial limitations and asked whether the same treatment could be done. I was told that sedation and hospitalization would be required, with costs far exceeding what I could afford. When I said I could not afford hospitalization and asked for help, I was told I should try another animal hospital. While transporting Bella to another facility, she passed away. I am heartbroken and left with many unanswered questions. I am currently requesting complete medical records and seeking an independent review to understand whether different decisions could have changed the outcome. Based on my experience, I cannot recommend this hospital.

I was amazed of how kind and friendly the staff was here. I was treated so delicately with patience. My dog was pretty much at the end of his life. From the front desk staff to the vet assistance and veterinarian all top notch service. Dr Winslow was amazing. Her compassion, knowledge, honesty, patience for what she does was incredible. I definitely knew I was in good hands. In a time of distress and sadness they lifted my spirits. Thank you God for guiding me here. What a blessing!

This review is for the hospital, not the front desk. The front desk was the only nice thing about this place. I brought my pup here, and they charged me almost $5,000 for an MRI. I felt so vulnerable that I had no choice but to sign. They prescribed and recommended so many pills that my dog eventually stopped eating altogether. I called and asked for some compassion or any kind of relief, but they did nothing. This place is all about profit. Ask around, and don’t make this your first option. I am still making payments every month, and it breaks my heart that I have no pup, just debt.

I really appreciate dr Ali for his help with my Gatito. My baby had prior issues with crystals so when I noticed some signs I rushed and worried. CASE was open during Memorial Day a holiday. They weren’t closed, they were available, they cared and helped me through a stressful time. Huge shout out to the front desk girls but special thank you to Sarah. She helped with my various follow up calls to them regarding the medication and addressed my concerns I had over the phone with compassion and care. Sincerely thank you all for taking care of my best friend Sharing a photo oh him laying down after the stressful week, feeling better 💕

been wanting to write this review for a while but it’s hard. We took my sweet Thor which is a cat here due to issues he was having, not knowing it would be his last day with us. It hurt like hell but this staff was there for me from the start to the finish. They told us everything that was going on and I know they tried their best to save him but he was just too sick and was going away fast. This staff took their time with me when it was time to say goodbye to him. They didn’t rush me at all and they were all there to support us. They even gave us his paw print on a paper which I got that tattooed and some of his fur and whiskers. I even took the blanket they had him in home and they didn’t say anything. I would definitely recommend this animal hospital. Everyone was so kind !