Veterinary Small Animal Hospital (VSAH)

My cat gave me a scare, after hours, no answer from our local vet. Drove to BCS, they took us in immediately. Melo was diagnosed with congestive heart failure. I had to leave him there to get better. I got picture email with updates and phone calls the 3 days he was there. Melo was able to come home, Dr. Eisner and all of the staff here are the best 10/10 recommend.

I wish I could remember all the names of everyone who took care of my dog this weekend during an emergency pyometra surgery. I know there was Dr Pankowski Dr Yoder and Dr Taylor and so many others who contributed to Mila’s care. I was updated several times a day with patience, concern and compassion on how my my fur baby was doing. I had no doubt in my mind that she was getting the best care possible with this team. Although this procedure was way over my personal budget, it was worth every penny for the tender care she received. They did their best to keep close to the estimate but there were some complications. I’m so glad I brought her there and I’m so glad to have my dog home recovering well.

This place was wonderful and the staff were amazing. Every single person. On Dec. 6, 2025 we brought our cat in as an emergency. We were referred here from Vergi for a urinary obstruction. When we arrived Ash was very, very sick. My son and I want to thank Dr. Goldhardt for his exceptional care. He called my son everyday and informed him of his condition. Our sweet, handsome ash passed away on Dec. 10 due to complications. Our household has not been the same ever since. I feel at peace knowing I did all that I could for our sweet ash and he will forever be missed and loved! He was only 5 years and he was my son’s best friend, companion and his life line. Ash helped him through some difficult semesters at school. We got Ash when my son started his first semester in college. Now my son has started his last semester without his best friend! I wanted to reach out to offer my gratefulness to have came across this hospital. We have 2 dogs and I would not hesitate to come here!

WARNING: COST AT THIS HOSPITAL ARE FOUR TIMES HIGHER THAN A REGULAR VETERINARY CLINIC. Extremely nice. They took quick questions checking in, I called ahead and filled them in on most things. This is emergency care hospital for small animals. Told me I would get a small discount being a first time patient. But found out that was NOT TRUE!! This emergency hospital costs about 4 times MORE than the average veterinary clinic. So if I had known that, I would have NEVER CAME!! They do offer a 10% discount to military and veterans, which fortunately I am a Veteran. They need to verify seeing your military or VA card. I can't be in the room with my dog which makes me crazy. Every vet I've been to I can always be in the room to calm them. So I don't know what they are doing or want to do. Or how they treat my pet. I'm nervous they might do everything in the book treating me like a blank check. And they had to legally warn you if the animal scratches or bites, police and Texas State Law would be involved. So better be up on your pets Rabies shot. I asked why I couldn't be in the room with the dog, to advise or answer questions and watch. The desk clerk said "patient confidentiality" which I told her was pretty "silly", as they are dogs. She then said it was also a bit cramped back there. I chuckled and told her that was a more realistic answer. But my dog has fatty cysts that can be sensitive or painful to touch if holding her for X-ray or picking her up. I feel I need to be there to warn and remind them. This is a teaching hospital for veterinary care at Texas A&M University. You would think since you are having students care, there would be a discount. They estimated $1,500 for care. They must receive 50% up front, and a bunch of signatures to proceed. This is a 24 hour hospital. Everyone is very nice and professional. But it seems from my doctor they are focused on money and getting as much as they can from you. I opted out of certain things I felt were going too far and unnecessary. I told them my pet will be going home with me tonight. So my cost is now estimated at $1,000. If I had waited and took her tomorrow to local vet, cost (including antibiotics) would be $400. They are NOT offering antibiotics for my dog with a fever, not eating or drinking, lethargic, constipated, vomiting, high blood pressure, and dehydrated. She's going to receive an IV and X-ray. That's all for $850-1,000. And a large panel blood test. Turns out only a infection in her bowels. No antibiotics. Hope she will get better. I'm trusting them to not have to take her to my regular vet in 24 hours.

My spouse and I had to make a difficult decision regarding one of our cats last night. We called ahead, as this cat has been here before and we loved everyone we interacted with last time, so they were expecting us when we walked in. The initial visit and conversation with the vet was prompt and efficient, but not rushed. We felt listened to, understood, and did not feel pressured. We got to be with him in his final moments and had some private time with him before and after to say goodbye. Prior to this most recent visit, we brought him in a little over two years ago for an emergency surgery (on Christmas Eve… great timing, little guy) and he had to stay in the hospital for a few days. They were very communicative about how he was doing the entire time and we had peace of mind that he was taken care of. Everyone was very kind and compassionate towards us and our kitty, Deja. Thank you for taking care of him. If you bring an animal here, rest assured they will be in good hands.