Oso's Pets

My dog's walks aren't complete without our daily stop at Oso's! He loves it here so much that I have to drag him out of the store -- half kidding :) The wonderful team at Oso's are not only great people, but also animal lovers. They make sure to take the time to understand you and your pet's needs. The store offers a wide and thoughtful curation of food, toys, snacks and equipment for dogs, cats, fish and more. If for some reason they don’t have what you’re looking for, they’re always happy to place a direct order to ensure you’re taken care of. Otis and I are so grateful to have a special place in the neighborhood where we are welcomed in every day with a smile!

I had a great experience at this pet store. It was clean, well-organized, and had a good selection of products. Kaylyn, who helped me while I was there, was especially kind and welcoming. She was patient, knowledgeable, and genuinely seemed to care about both the customers and the animals. Her positive attitude made the visit even better. I would definitely recommend this store and appreciate the great customer service Kaylyn provided.

Absolutely love this pet store! The staff is so friendly, and knowledgeable. They took the time to answer all my questions and made sure I found exactly what I needed. The store is clean, well-organized, and has a great selection of quality products. Highly recommend!

Oso’s Pet Supply is hands down one of the best pet stores in Brooklyn. From the moment you walk in, you’re always welcomed with friendly energy, and the store is consistently neat, clean, and perfectly organized. I never have any issues when I shop here, which honestly makes such a difference. The staff is super friendly and incredibly knowledgeable about the products they carry. That’s really important to me because my pet has very specific needs, and I want to make sure I’m feeding her the best of the best. They always take the time to answer questions and make thoughtful recommendations without ever being pushy. I also have to give a special shout-out to Kaylyn, who is truly one of the highlights of shopping here. She’s incredibly patient, always handles customers with care, and genuinely makes you feel seen. She asks how your day is, and after a long day of work, it’s honestly so nice to be greeted by her bright, positive energy. Their prices are great, and on top of that, they always have raffles going on where you can win prizes which makes the store feel extra fun and unique. It’s such a nice touch and gives you something to look forward to every time you stop by. If you’re looking for a reliable, welcoming, and well-run pet store that truly cares about pets and their people, Oso’s Pet Supply is it. Highly recommend!

Oso’s is a great pet store with a wide selection of accessories, treats, and toys, and the customer service really sets it apart. Kaylyn is especially helpful—she’s friendly, attentive, and knows the products well. She takes the time to help customers find the right accessories or treats and always makes the shopping experience easy and enjoyable. The store is well-organized, welcoming, and clearly focused on great service. I always have a positive experience at Oso’s thanks to employees like Kaylyn.