Banfield Pet Hospital

My pet was with them for 11 years. The staff was excellent. We are now in Myrtle Beach SC. Our Banfield is. Now N Myrtle Beach SC. Their staff is also great.

Dr.Langermann is the only doctor I trust with my animal. I know she will do a thorough work up on my dog and I know I can trust her medical advice. It’s very comforting to finally have a vet that I truly trust

Disappointed and Heartbroken by My Experience I brought my 4-week-old kitten to Banfield Pet Hospital in North Charleston after noticing signs of weakness. During the visit the staff said tests including a fecal exam and glucose came back normal, and I was told he was too young for deworming. Sadly, my kitten passed away the very next day — and a large live worm emerged just before his death. I feel that the parasite issue should have been addressed regardless of the test result, as kittens at this age are highly vulnerable. I am disappointed that I left with the understanding that everything was fine and have lost a baby pet as a result. I hope the clinic reviews its protocols for young rescues and considers how critical early deworming is in such cases. I loved and cared for this kitten and feel that he did not receive the protective care he needed at the time of his exam. I share this in the hope that future animals might have a better outcome.

First and foremost, I would like to express my sincere appreciation for Sarah. She is truly exceptional—both my pets and I absolutely adore her. Her compassion, professionalism, and care are unmatched, and I honestly wish she were the primary provider. Unfortunately, my experience with Dr. Langermann has been quite the opposite. I found her communication to be ineffective and concerning. On more than one occasion, medications were prescribed to my pet without a clear or confirmed diagnosis. Her assessments appeared to rely heavily on my descriptions rather than conducting the necessary tests to accurately determine the issue. This approach left me feeling uneasy and lacked the empathy and thoroughness I expect from a veterinary professional. Until encountering this provider, I had not experienced this level of dissatisfaction with the hospital. If the current workload is too demanding, I would suggest that Dr. Langermann consider adjusting her schedule to ensure each patient receives proper attention and care. For those seeking a higher standard of service, I would strongly recommend requesting a different doctor. My goal is to ensure all pets receive the level of care they deserve, and I hope this feedback will be taken seriously.

Absolutely best Vet office! Just get the insurance plus plan it’s so worth it. I know a lot of people who were trying to talk me out of taking my pup to Banfield I am glad I didn’t listen and glad I trusted my intuition. I go to the North Charleston location since it’s the closest to me but so far nothing but great things to say about the staff and the hospital itself. The waiting area and waiting rooms are clean! They allow you to see your pet via the window at the door and are extremely helpful when I ask them so many questions. They are patient with me as I have a thousand questions about my pup. They have a variety of puppy clothes! Toys, Chi shampoo!!!! The best. They have toothpaste and toothbrushes for small puppy’s this store has it all. Well maintained and cleaned I have zero complaints.