North End Bar & Grill

Idk who messed up but we Waited nearly 2 hours for our food. People behind us in line ate before us. The chef came out and asked us if we got our food and when we said no, he asked “are you sure you didn’t get your food?” that alone says it all. Anyway, the food ended up coming after an additional 20 minute wait and being adequate but, definitely not going back.

We were having a double birthday celebration for my husband and son. The food was excellent, right down to the freshly squeezed orange juice! Thank you for a wonderful chance for us to enjoy a meal together!

Due to some of negative remarks my husband and I have stayed away from North End --However the other night due to the weather we really needed to get out. It is the closest to us and figured why not. We sat at the bar and were greeted by Vinnie who was hilarious. Ordered the pretzel--was awesome--then ordered our food--Came out hot and perfect--Made sure the fries were crispy and hot--They were--Again had a great time and even talked to another couple at the bar who I believe were regulars--We will be back!!! Don't listen to the negative nellies--See for yourself--We did!!

I want to express my dismay of Dr. Rick Jetters horrible one star review for this restaurant. Please read this and I think it will make sense. But first I want to talk about the amazing service, being greeted when I first walk in the door by the hostess. The dining area was clean, they greeted me immediately, and our drink order. The chicken wings, the cheeseburger and the loaded tater tots were amazing. There’s no fake cheese in this restaurant. I will come here time and time again. I’m putting myself out there by saying this, I am a business owner, and I try my hardest to make sure that all my customers are satisfied, and if they are not, I definitely have communication with them and try to make things right. Today it’s too easy to just say something horrible about a service or a business, and when someone does this, it can greatly impact and hurt the privately owned business or restaurant getting that negative review. It hurts more than people realize. In my experience as a business owner, I want to take constructive criticism and be given the opportunity to make sure that my customer is happy, but there are some people that you just can’t please. There are some people that are not honest and take it upon themselves to try to ruin and hurt perfectly good people and the businesses that they run and own. I grew up being told to not throw stones in a glass house. I think we all know what that means.. So when I have a good experience at a place and I look at the reviews and somebody bashes the family owned business that I had a good experience with. I do a little due diligence and I look into the person that found it necessary to give their two cents when it’s not warranted. So let’s find out a little bit about Dr. Jetter. Dr. Jetter if I were you, I would not send any more reviews out ever. If people are reading this go ahead and Google his name. When you Google his name you’re gonna find out that this man committed fraud, lied to the police and other local authorities, and was basically suspended and fined for his blatant lies. He even apologized and admitted that he was not being honest in regards to what he was being charged with. I’m not going to get into any more details than this, if you’re interested, look it up and you will quickly learn and realize that people like this should keep their mouth shut, and not try to hurt reputable businesses, and make things up. We are all trying to make a living and if something was not satisfactory, he could’ve spoke up and I’m sure they would’ve made it right. I’ve only had good experiences coming here and people like this need to be mindful of their own experiences their own history, their own shortcomings and keep their mouth shut if they don’t have anything nice to say. . I strongly recommend people come in support this restaurant.. The food is amazing. It’s well priced, and you will not be disappointed.. Shame on you doctor if you’re even allowed to be a doctor anymore

Food and service were okay. Beef on Weck would have been better if it was sliced thinner. Dining room area was dark and some people had issues reading the menus. It’s a decent option for food and drinks while in the Kenmore area.