Woof Houze

My 30lb chow chow pit mix has had a rough history with nail trims. Our original groomer did her nails for a while, before saying that my dog was too much and I should just "walk her on pavement." There were a few other experience, before we let our vet try doing her nails with having her on multiple sedatives. Her nails got trimmed, but I hated giving her the meds and I knew she didn't like it either. Thankfully I found Woof Houze and Gabby shortly after that. We've been working with Gabby for 7 weeks now. She's been so kind and patient, while working to build trust with my dog. The lodge visits have been essential, as it's allowed my dog time to become familiar with Gabby, the other trainers, and the environment. After the first couple of visits, my dog was always so excited to see Gabby and always looked absolutely happy when I picked her up. This week she allowed Gabby to do a full nail trim! It feels like such a relief to have had the support of Woof Houze in working with her in a force free and sedative free approach. I also am certain that my dog loves the half-day lodge experience where she gets to do enrichment activities, play with other dogs, and snuggle with Gabby and Andre. My dog is slow to warm up to new dogs, but they did great at introducing her to the other dogs and giving her quiet areas she could go to when she didn't want to be around the other dogs at the beginning. I really trust that they are paying attention to her body language and keeping her best interest in mind. Adia has also been so supportive. She was patient and answered all of my questions upfront. She's helped me learn the system that is used to book appointments. One week I had a scheduling hiccup, but we were able to work through it. The quality of the communication received from Adia and her team is far beyond what you'd receive at a more run of the mill grooming or training facility.

I booked an appointment to hopefully get my dog fitted/used to a muzzle. I received a confirmation email and a receipt. I was then contacted a week later (3 days before the appt) via text to say I hadn’t filled out the necessary form which I have still never seen. I responded via text and email to say I couldn’t find the form. I was told they would need to cancel my appt but I could go back in and re-book at no charge. I’m not sure why I couldn’t just be sent the form at this point. By then my appt had been given to someone else. I live 80 miles away so this is not convenient for me. I was told that I was sent the form and that I missed it and that they tried to reach me multiple times about the form - which they did not, unless they called or texted me multiple times during the few hours of the Verizon outage. I requested a refund and was denied as I did not realize these appointments are non-refundable for some odd reason. I just hope they work better with dogs than they do humans.

Woof Houze is unique and there isn't another canine facility like it in our community. My pups have been going there for over one year, have received training, and go once day weekly for puppy day care. They are not kept in crates, rather, they get to run around and play with their friends and be puppies. Yes, they really do have friends there and are always very excited to get through the door in the am for the next experiences that await them. I know my pups are well cared for and are in a safe environment. They also live the staff. It is like having kids Beck in elementary school again as there is a schedule, they get reinforced training, treats, meals, and can even participate in extra curricular activities. It is a fear-free environment.

I can’t say enough good things about Woof Houze and the incredible care they provide. From the moment we walk in, the owner, Adia, and her team make us feel like family. They genuinely care about my dog, Purple, just as much as I do. She gets so excited when we pull up to the play care center, which tells me everything I need to know about how much she enjoys her time there. Woof Houze’s play care curriculum is unmatched. The socialization, enrichment activities, and training Purple receives during the day leave her happily exhausted. I’ve looked into other daycares in the area, and nothing compares to the level of engagement and attention Woof Houze provides. Safety and security are top priorities here. The staff follows strict protocols consistently, giving me peace of mind that Purple is in good hands. It’s clear that everyone on Adia’s team takes immense pride in doing right by the dogs in their care. They don’t cut corners, and they’re fully dedicated to the well-being of every pup. Purple has also done private training with Woof Houze, and I know it was worth every penny. The knowledge, dedication, and insight that Adia and her team bring to their training are remarkable. They don’t just focus on obedience; they understand dogs from a scientific and instinctual perspective, from nutrition to natural behaviors. I loved that whatever Purple needed during her trainings we were able to address and work on even down to helping her out with her nutrition, which in turn helped her out with her allergies. Purple went from a scared dog out in public to a confident, and curious dog in such a short time. They honor a dog’s nature rather than trying to suppress it, and Purple has become a more balanced, happy dog because of it. I also love that they do not use any type of harmful devices or tactics in order to train your dog so they receive correction and positive reinforcement versus shock collars and other hurtful training methods. The Woof Houze facility is state-of-the-art. From the sanitary outdoor turf to the pool where Purple can swim, they’ve spared no expense in creating the ultimate experience for dogs. The love and care Purple receives from everyone there truly makes this place special. If, like me, you’re hesitant to trust just anyone with your pup, I can’t recommend Woof Houze highly enough. They treat your dog like family, and I would recommend them 1,000 times over. This isn’t just a business to them—it’s their passion, and it shows in every aspect. Thank you, Woof Houze, for everything you’ve done for Purple and me! We are so grateful to have found you guys!

Our experience at Woof Houze has been nothing short of amazing. I sought out training for our 4 year old pit mix, Ella, due to aggressive/reactive behaviors towards other dogs after being attacked at a dog park. Ella means the world to me and seeing her suffer the anxiety and trauma-related reactivity was heartbreaking and extremely stressful/anxiety provoking for myself. We started training with Adia (who is LOVELY) and through her knowledge and expertise, Ella was able to make leaps and bounds towards her goal of being able to interact with dogs in a safe way. Adia taught me that MY anxiety needed to be addressed in addition, as Ella’s reactions fed off of the stress I was producing when she was around other dogs. I am so pleased to say that Ella is now able to attend their Play Care on a weekly basis. She wears a muzzle in the beginning to help her ease into the environment but has been able to take it off and have positive interactions with some of the other dogs. As Adia has taught me, Ella may not get along with every single dog there but the staff does an amazing job of reading the dog’s behaviors and managing interactions and providing safe space for each dog to enjoy the time they have. I would highly recommend this organization to anyone who is struggling with their dog’s behavior, especially if they struggle with aggression, as many other training facilities around here do not have the ability or expertise to really do effective work with those types of behaviors. It is a financial investment, but definitely worth it as long as you are committed to make it work. Thank you so much for all that you do!! I have added some pictures of Ella at Play Care:)