VCA Mission Animal and Bird Hospital

I cannot say enough about the incredible team at VCA Mission Animal and Bird Hospital. Over the past few weeks, they cared for my dog James during the most difficult time of his life and mine. What started as trying to understand why James had developed a cough led to a difficult diagnosis of advanced cancer. Throughout every step of that journey, the staff here was honest, compassionate, and genuinely caring. They never made me feel rushed, always took the time to explain everything clearly, and helped me make the best decisions possible for James. I want to specifically recognize Dr. Bernal, Dr. Litwaitis, and vet assistant Raquel. These three were exceptional. They treated James with such kindness and dignity at every visit, even when he was anxious and not feeling well. Their compassion extended beyond just medical care, they cared about James as an individual and about our family as a whole. The front office team also deserves recognition. Every single visit they were warm, welcoming, and kind. It made walking through a difficult door just a little bit easier every time. James passed away peacefully at almost 12 years old. He went on a good day, in my arms, after receiving the best possible care from this team. As heartbroken as I am, I have nothing but gratitude for everyone at VCA Mission who helped make his final weeks comfortable and his passing peaceful. If you are looking for a veterinary team that will treat your pet like family, look no further.

VCA always takes care of our sweet pug. Dr. Carla Bernal is absolutely amazing and has been our vet of choice for over a decade. She’s great with reptiles too and is the reason we got many more healthy years with our beloved leopard gecko. Not everyone was willing to work with a tiny gecko with eye issues but she was up for the challenge and our little one kept his sight. Great people.

I had first brought my kitty as a second opinion for a sudden diagnosis of Diabetes. She was not in the best of health which I was committed to finding a vet that would prioritize her well being. It was such a horrible feeling that I could not find a vet that not only showed their care but who were able to explain this new diagnosis and the upcoming care. I was scheduled to meet with Dr. Moore. She not only showed empathy, sympathy, kindness but knowledge to a foreign chapter my Luciipurrr would have to endure. My kitty was very sick, and Dr. Moore made such an impactful connection with my kitty, she gave me an extra seven months to be with my Luciipurr before her aggressive diabetes won. I am forever grateful not only for Dr. Moore, but the entire staff at this location. Everyone has been patient, kind, loving and gave my kitty the best care. Recently I found a kitten on the side of the highway and brought her in to see Dr. Moore. After the wonderful care from the team and Dr. Moore that was provided for my Luciipurrr, I am comfortable and thrilled to have such a great team grow and care for my little Mina. This team is wonderful and cannot praise their dedication enough.

Dr. Bernal took great care of my high-stress 6 year old cat through his first ever dental cleaning. She ensured he was kept calm and hydrated, which was critical because of his urinary tract disease that is exacerbated by stress and dehydration. She also kept me calm and answered my many questions thoroughly, as I was nervous for his first ever dental procedure. And great news, he didn’t need any extractions! Additionally, Dr. Bernal has been so informative and transparent on many issues like behavioral issues and vaccines. I am so grateful to have found a vet that I trust with my baby!

I can't say enough about the staff. Alishia is always so amazing at the front. I've never come in on a day she's not there it seems! She always has something nice to say about my outfits and my two cats, taking the time to ask about how they are doing at home since I have only had them a few months, even showed me puzzle toys on amazon for my boys since they are so hyper. It really means a lot she cares. And oh man Doctor Moore is the sweetest doctor I've ever met, compassionate and clearly loves animals. There have been a few techs that have taken care of my kittens but Heather really stands out. So professional but so sweet! I've never had a bad experience yet and though my kitties might not enjoy coming in, I certainly do with the welcome and wealth of information I receive. Alishia and Dr. Moore better stick around forever!