Adorable Dog Grooming

Pet Parents be warned. Do not take your beloved dog here. We had an appointment at 830am. We were told the dog would be ready in 1-1.50 hours at most. After that we called, no answer, called back several times, no answer and finally left a message and received no call back. We finally went to the shop to pick her up & the dog was terrified. If the grooming is done; Customers should be contacted to pick up their dog in a timely manner. A dog should not be left in a kennel in unfamiliar surroundings for an extended period of time for no reason. This business clearly does not care about the best interest of their Customers. Grooming job was fair. Our mistake was not reading these reviews prior to entrusting them with our sweet dog!!

Called before hand and brought my elderly (10 y/o) Samoyed in to be groomed since the location was close to my home. I told them he has weak legs and needs the sanitary cut due to his age as well as his medical concerns like cysts. First time in I was made aware it's cash or check ONLY. A little weird but he came out looking great the first time. I scheduled to come back in 2 months, called a week before to ask if we can get in sooner and we were accommodated. On the phone and when I arrived I let them know about the cysts and not to do anal expulsion but to still give a sanitary cut. While he's getting groomed I get a text about a puncture wound (aforementioned cyst) I asked if he needed to be picked up right away or not. We agree if he's fine then proceed. Received another text saying he won't be blowdried or finished, whatever sure. Before being shown my dog I am told the total is 217$ and write the check. When he came out he was indeed still damp, didn't look like they did a bath and de-shed but just a bath and no sanitary cut. I am walking into my home from the groomer and petting him and find POOP STUCK IN HIS CHEST FUR. I wash my hands and then take a picture and call to ask why my groomed dog is like this, and I am told over the phone that THEY DID NOT CLEAN THE KENNEL THEY PUT NY DOG IN AFTER GROOMING AFTER BEING USED BY ANOTHER DOG. and suspect that's why. I hand up and text my poop picture of the clump of poo/hair I pulled from deep in the chest and am met with arguments from the groomer saying it's a scab from his shoulder. I don't know about you but regardless of the substance in my SUPPOSED groomed dogs fur shouldn't you make sure my dog doesn't have GROSS substances in his fur when I picked him up FROM THE GROOMER?! It was definitely poop as I smelled it and smushed it on my hands as well as had it smeared on my fingers dark brown. But if it had been a scab from his shoulder why on earth would it be stuck in his chest fur and why are you arguing with a customer over text messages?!? Unprofessional, Sketchy, blatant carelessness and poor quality grooming. Usually a 70 purebred Samoyed takes longer than 3.5-4 hours to groom and that should have been my first clue. Why put a clean dog in a dirty kennel ESPECIALLY one you sent me a text message picture of having an OPEN WOUND?!

DO NOT take your dog here they used to have a good groomer that did a decent job but now are horrible. I picked up my dog after a regular grooming appointment and he not only wasn’t cut the way I asked he had a red cut on his bottom! His all around cut on his body was choppy and uneven. His eyebrows weren’t cut so they were left long and looks dumb and Then to top it off the front desk lady with long brown hair was very rude when I went in to receive my refund by tossing the money on the counter and say “oh here you go” with an attitude as if she was upset I even requested one!! Absolutely disgusting to treat your paying customers that way after it was YOUR mistake to begin with and didn’t even do what I asked in the first place. NEVER AGAIN👎

After 3 years, I had to find a new groomer for my very shy Yorkie. It made me very anxious. But Adorable Dog Grooming really came through and has exceeded every hope and expectations! Very friendly from the first phone call to picking up my baby. They listened to what I wanted and I got the perfect cut! I’m extremely happy and so is my pup. We definitely will be returning! Thank you, thank you, thank you!!!

We've been bringing our dog here for years! Absolutely love this place. We bring her here about every two to three months and have them do everything, including a bandana and pup-cake. We usually spend around $60 (she's a big dog), and it's worth every penny. Our chocolate lab is super high energy and they handle/treat her great. If you have a furry friend in need of a clean and trim I highly recommend this place.