The PARC

Yesterday we took my senior cat to this vet for a checkup because she wasn’t in very good condition as far as we could tell. She would lay down a lot and occasionally would stand to get food and other things. All her life, she had been spunky and very independent and usually didn’t enjoy vet visits as a lot of cats and dogs don’t. When the vets were handling her, she had scratched one of the female vets. This prompted them to stop and cancel the appointment entirely. I would like to also point out the lack of protective gear that the vets were wearing. Usually when handling cats (especially a senior who is almost blind and deaf), you would wear scratch resistant gloves to avoid getting scratched or bit but instead that was not the case. Afterwards, my mother was told by the main veterinarian that had she bit the vet instead, they would need to euthanize her on the spot and take her to a lab to get her head chopped off and tested for rabies. Before I continue, none of what I’m saying is exaggerated. My cat ended up not being checked out that day. Earlier today, my parents took her to the vet that we usually go to in Rendon for a check up. They had no issues checking her out. Results came and the vets determined that her organs were failing, she couldn’t breath out of her nose at all, and her gums were dark gray. She peacefully passed away today on March 2, 2026 with good vets and my father, who found her as a stray when he was 20, now almost 50. She was an estimated 21 years when she passed. Had she been handled by good, professional, know-what-they’re-doing veterinarians who know what their job entails, she would have passed painfully and peacefully yesterday. The compassion between this vet clinic and the one in Rendon can not even be compared. Don’t be a veterinarian or anything in the medical field for that matter if you’re only in it for a paycheck and not for the care and wellbeing of your patients. You as a veterinarian should know that animals scratch and bite when they are stressed out or touched by strangers. As a 16 year old girl who wants to be a mixed practice veterinarian, I understand that a cat scratching me as an unknown person is NORMAL and not a dangerous threat that I am going to refuse a check up to. I understand that animals have human personalities and can get stressed and uncomfortable. I do not have a God-complex where I will expect any animal to behave and respond calmly when I am handling them. That is not how it works and as a veterinarian who has gotten all required education (hopefully), it is very sad that this concept is difficult to understand. I would also like to point out that dogs and cats are very much treated differently and this is factual. I have had cats and dogs my entire life and had a dog scratched, it would not have been an issue and the check up would go on as normal. One of my dogs hates the vet so much that she does bite, scratch and fights back as much as she can. A muzzle is put on her no matter how long it takes to get on and the appointment still goes on no matter how much she aggressively paws at the muzzle or fights the vets because that is some of the things veterinarians have to deal with. If you chicken out of an emergency check up because an almost blind and deaf senior cat scratched you, then it’s time to find a new career. I would like to show you my sweet cat who has been in my life since I was born. Fly high Puma. We will miss you so much.

There is no doubt in my mind that this is my new primary vet, my puppy has never been so excited to be in a veterinary office. The overall experience was amazing from the welcoming front desk staff and cleanliness of the facility to the price. Our vet tech, Mallory, was amazing! She was not afraid to get on the floor to engage with my dog, helped me take him outside when he was having anxious bowl movements, and built rapport making it easy for the vet to conduct her exam. Dr. Hall was our vet and she was also awesome! She explained things clearly and tailored my pups neutering and hip treatment plan to both my dogs needs and my family's needs. Could not have asked for a better experience and will definitely be using their other services, especially boarding!

We went in with an appointment. All staff extremely friendly from the receptionist to the technician and vet. Dr listened to all our concerns and gave great care to our dog. Greatly appreciated the willingness to meet the needs of our dog and take on his after surgery care when many other clinics turned us away. Very nice, newer building with glass rooms that allow you to see what's happening all around you. Very minimal fragrance for those with chemical sensitivities. Highly recommended. Reasonably priced.

All employees at the facility were very professional, pleasant, and informative. There was a backup in the emergency room and the reception personnel were very good communicating the anticipated wait and offered more comfortable accommodations upstairs and water. The vet and the technician were also very professional, informative, and nice with our and our hurt pups needs. The overnight check in to see how Taz was doing was very nice. The concern and care exhibited by all your employees is commendable.

Great service and very professional. New pet owner and they took the time to review everything I needed to know. They have sent correspondence and reminders to make sure the care for our pet is good and up to date. Patience and professionalism