Phoenix Dog Cat Bird Hospital

I am so disappointed. In a moment of pain and distraction. No one had my back. I have been a patron of Bird Cat and Dog for over ten years with several pets and I made the mistake they knew me. Its my fault for not reviewing my bill and letting it be emailed but my beloved EB went general cremation and no one stopped to ask was that what I was wanting. I did not want his paw or picture frame I was clear but his ashes were not discussed. Even though you are grieving be sure to review your bill (cost was never an issue for me) to be honest I had not looked at bill as it was painful. You need to verbal state you want the ashes if that is you wish. I thought they understood as I have always done and discussed he was going with the rest in my pet ash garden. I have done many ALWAYS getting ashes back from them. Its my fault but when you are not thinking this can happen.

Outstanding care. Amazing and caring staff. Reasonable prices. I’ve been to the vet many times but this last time my dog somehow got out of her collar as we were trying to get through the door. I went running to try to catch her but she was half way down the street. Before I knew it two staff came running with their leashes and they were able to get my dog to safety. I was a mess by the time all this was over and we went in for our appt. The staff were so kind offering me emotional support and water. They helped save my dogs life and comforted me ~ I’m still so touched and thankful.

The receptionist was so patient, kind, and friendly and extremely informative when I brought my pet budgie, Henry, in for the first time. Dr. Schneider was wonderful! I was pleasantly surprised how thorough they were with Henry’s annual exam which gave me peace as a first time bird owner. She was very informative and gave me multiple tips and answered all of my questions with diet information. I like how she involved me in her check up on Henry so that I can know what to look for. She is an expert with birds especially and was very personable! Highly recommend!

I cannot say enough about PDCBH. They are absolutely fantastic. They are always so great with my extremely anxious pup and always so helpful. Great prices, very friendly and honest and they take the time to get your animal as comfortable as possible. My poor guy was bit last night at doggy daycare and they got him right in the next day and he’s doing great. Even after moving to the East Valley I still drive out because they are the absolute best vet I’ve been to.

This is the only veterinarian that my Peppe' likes to go to. Every time we leave from this veterinarian hospital, he is very happy which makes me happy. He trusts the veterinarians here and this is the only place that he will accept treats from them. Anywhere else he won't accept the treats from their hand or from their place. If that tells you anything. The employees here have always been very very helpful, very very friendly and very understanding. I always have a wonderful experience whether it's on the phone or in person. I feel very comfortable using this veterinarian and I would refer this veterinarian hospital to anybody looking for a veterinarian.