Paws Palace

Had a very bad experience. This is the second time I took my dog here but the experience totally opposite of the first time. There was a waiting time even though we had an appointment and all dogs were kept in kennels and crying. I have a sensitive dog and when I asked to take my dog back to bring him back when his turn arrived (which was after an hour wait) the receptionist literally said no and that it was against company policy to bring the dog out. After a long conversation of asking him to bring the dog out to make sure he was fine, he agreed to bring him out and treated him very badly. I could only meet him for a few seconds before he was taken back inside to forcefully be in the kennel for an hour. The haircut was literally the opposite of what we asked. When I got the dog back after 2.5hrs, he was shivering and didn't eat or say anything and slept for 14 hours before he woke up and drank water. I am very unhappy.

Our Golden Treasure is greeted and treated with welcoming care. Since our first visit to Paws Palace a couple years ago I would not consider another place. She has a proper sanitary trim, nails, ears check and never looks scalped. She loves her tub bath at home ever since her first on a very hot day.

They have a flexible schedule and affordable prices and have great communication and even gave my dog a spray and he smells so good! They are super sweet! Will definitely be returning for other services

Everyone is very nice and professional. I took my dog for a nail trim. This is her first time and her nails were very long this place was the only place that actually took her in. She’s a German shepherd and HATES getting her paws touch, she was literally fighting against them. They lasted about 20-30 minutes but got the job done. Will definitely come back and recommend!! I suggest if your dog is like mine please be patient and get some calming chews so it goes more smoothly.

The groomers at Paws Palace are wonderful! They're so kind, and you can tell they really care about your pets. My 14 year old dog came home looking like a puppy and had a spring in his step after they gave him the works. He was so happy, and it made me so happy to see him look and feel good. Their online appointment system is easy and straightforward. I appreciated their clear communication, from confirming and adjusting the appointment through text, and calling me as soon as they were done. I'll be bringing my dog back here for sure!