Vetco Vaccination Clinic

This is an overdue review, don’t go here terrible service,. I took my dog for a wellness exam, and the vet couldn’t get my dog’s blood; after many attempts while my poor dog was crying he said he couldn’t get it, he sent me to another Petco. I was charged for the service even though he couldn’t complete the task. I had to go all the way to NYC to find another vetco. Also the two women that are checking in are rude and mean, not accommodating at all! This place is over crowded!

The vet staff was wonderful. The sales at check in were a bit much and also confusing but the medical team was amazing!

The staff was great. However, i don’t understand how Dr. Ashraf Shehab walks in at 10:16 for a 10:00 appointment that I scheduled 4 weeks in advance. Also, he walks in with face time on his phone, puts in his ear buds, puts the phone on the table (with face time still on), and begins his vaccinations with no interaction with clients. If this guy worked for me, he would be fired.

DON'T GO!! Today, I was literally refused service for the first time in my life by the young boy at the podium, Christopher C..... and he tried to tell me that I need to go to the more expensive "wellness visit" at their clinic, for a Rabies shot???!!! Utterly ridiculous, and a total scam!! What's worse, he wouldn't let me even talk to the veterinarian, even though I asked twice! Even worse, on the visit summary I received in an email afterwards, the veterinarian Ashraf Shehab signed the summary which stated absolute lies about my dog... even though the vet, Mr. Shehab, didn't even see my dog and wasnt even there in the store yet!! Isn't that malpractice?? Maybe they wanted me gone for other reasons, like my openly seen religion, or maybe its a scam to force people to go to their wellness clinics, or maybe they needed an excuse because the vet wasn't even there yet, after waiting 15 minutes! Regardless, the way I was treated was wrong. All I wanted was a rabies shot for my dog and routine dewormer...and now I go home feeling so distressed and upset. I WILL NEVER GO BACK.

We were not impressed with the level of service, knowledge and professionalism of people who helped us. Also, they absolutely misrepresented the cost of the vaccines, not letting us know we would have to come back in 4 weeks and they will charge us again for the second shot. Which is ridiculous to charge for the second shot without letting us know about that. The only positive thing I can say is that they were very nice. WOULD NOT USE AGAIN.