Samaritan Animal Hospital

Great Techs and Dr, but the Asian lady up front is quite annoying. She’s constantly Micromanaging her employees and answering calls when she can’t even understand what questions we are asking on the phone to help us properly, I was told to come in for shots, but never had an appointment made by this lady, which made the wait time forever. If you don’t have faith in your employees to do their jobs correctly and you have to stand there and boss them around, I’ll go elsewhere. Sorry, because I did really like the techs and felt bad for them.

This place is clean and efficient. Had appt and we were in room with our dog within 5 minutes of appt time. Because they had to run multiple tests we left our dog in their hands and came back later to pick him up. Dr. Choi and his staff are great and caring.

With tears in our eyes and so much gratitude in our hearts, we are beyond thankful to share that Zoey made it through her surgery and survived She is home now, surrounded by her family, resting and beginning her recovery. Having her back with us is something we will never take for granted. During one of the most stressful and emotional moments of our lives, we were incredibly blessed to find a doctor who truly cared. We were able to find a veterinarian who was not overcharging us and was willing to help Zoey, even though he does not normally perform surgeries on the weekend. That act of compassion changed everything for us and for Zoey. We want to give a heartfelt thank you to the entire staff also shout out to MCKENZIE at Samaritan Animal Hospital and especially the amazing Dr. Choi. Your kindness, honesty, and willingness to help when we felt helpless will stay with us forever. Thank you for saving our girl and treating her with so much care and love

Prior to my most recent visit, I had a pleasant experience back in 2021 when came in with my cat to be treated for his ear infection. Doctor was very knowledgeable and my cat recovered fairly well which is why we decided to come back again to Samaritan. I didn’t have to visit until recently because we wanted to check on the quality of life for my cat. Unfortunately, I was not satisfied at all with the experience I had this time around. The receptionists were really rude when they told us to check in and they gave me attitude when I asked where the sign in sheet was. While that’s not quite a big deal, it was just an accumulation of just the prude attitude from when we checked in, to getting an opinion on Euthanasia, down to paying for everything. If my cat was strong enough to last another day, I honestly would’ve chosen to take him somewhere else. As a business owner myself, it’s important to show empathy for your guests when you know they have a difficult decision to make such as euthanizing, thus giving attitude when checking in and paying is a bit insensitive. As for when we were getting an opinion from the doctor, I just didn’t appreciate how harshly he put my weak cat on the floor (to check his balance) when he was visibly in pain. I did want to thank the Vet Tech who did make this experience a little better as he was very helpful through the process. I know many have had positive experiences here which is why we chose to go to Samaritan, but after today we will not be returning again for our other animals. Our animals are like our family and when we have to make sensitive decisions it’s important that the staff can show empathy.

We are incredibly grateful for the care and service of Samaritan Animal Hospital. We unfortunately had to put down our 15 year old Doberman today, the day after Thanksgiving. We called so many places, most were closed or unable to provide the service we needed today. Samaritan Animal Hospital was not only open and able to help, but incredibly kind and patient with us and our sweet old girl. Despite being incredibly busy (because so many places were closed and they had multiple emergencies that had been brought in), they got to us in a reasonable amount of time and handled everything with care. From the receptionist to the vet tech, everyone did their best to make sure our dog and us were treated with respect and dignity. It was our first time here and we were impressed by the cleanliness of the office and kindness of the staff. Additionally, the price for the service we received was better than other places we have used in the past. We are forever grateful. Thank you, Samaritan Animal Hospital.