Mud Bay

I have been purchasing from Mud Bay for the past several years and not once have I experienced anything but superlative service that is friendly, helpful (vs. trying to make a sale) and efficient. In all that time I have only had one problem with an order, and they fixed it within an hour. I can't recommend them highly enough.

Mud bay is always a five star experience. Everyone is so nice and really loves animals. It’s funny because driving by I always thought it was going to be a lot more expensive than the other pet stores. The prices are actually great! And they have a lot of local businesses which I love

This is a wonderful business to support in our community. While shopping, I learned they have a rewards program that would save money on my dogs favorite treats. I usually order these treats on Amazon for the convenience of free delivery, but I learned that Mud Bay also offer free delivery in the Salem area --- making the switch to a support a local company vs a monopoly like amazon is a no brainer IMO, and the money saving is a major bonus as well!! Check them out 😁

Always a pleasure to go. The staff are friendly and always willing to lend a hand to the car. Unlike some pet stores that isles are wide open and wheelchair assessable. The product selection line is always good. If you want an item and they don’t carry it as long as they’re able to get it they will special order it for you. Their treats are amazing and they treat the fur friends just as well as the human friends. They never don’t have an extra treat for my little puppy. They specialize in all natural products and toys and treats for dogs, cats, and small animals. Not a place to miss out on ordering for your furry family member.

AMAZING selection of toys for cats and dogs. They toys are durable too! They have sooo many options for healthy pet food and treats. As well as the employees were great! It was my first time going and they helped me find some great toys and training treats for my dog. I also got some really awesome kitty toys as well!! I highly recommend shopping here for your pet needs, the toys were very reasonably priced for good quality.