Banfield Pet Hospital

Just wanted to say thank you so much for helping me out this morning with my dog. He was past due for his nails done. And I didn't have an appointment but you were all still helpful and made sure he was able to get in. If I could you 10 stars I would!!!

Very kind and professional here. I would highly recommend. Every stage of the process and care was thoughtful and diligent. Thank you for taking such good care of my kitty.

I have a high needs older kitty who developed epilepsy 5 years ago. Dr. Gerritsen and Dr. Vieira have both been amazing over the entire time including making extra calls to another veterinary neurologist for a consult when she first developed seizures. Both vets know her and are consistently caring, straightforward in their recommendations, and follow up with calls and further information. I would give the location 5 stars just for them. The office staff have been inconsistent over the years and I agree with a number of the other reviews here stating that it can be difficult to get through via phone, sometimes the voice mail message is a bizarre infinite loop, a few have been unhelpful in a variety of ways. Sometimes the lobby and office were pretty dirty with pet hair etc. I will say, that my most recent visit last month there was a new office manager who seemed very much on top of things. I sensed that she was there to whip things into shape. She was efficient, experienced, and very helpful. I felt great about my interactions with her. Bottom line: We take our kitty in once a month for arthritis shots (which have been amazing for her) and the care from the vets has always outweighed any frustrations of dealing with the office staff.

Had to make a review because I was skeptical about going here I’ve heard in the past they were not great. Everywhere else was closed besides emergency places, but this wasn’t an emergency. I actually had a great experience! My pet started acting kind of weird and I got an appointment extremely fast! The vet was very nice and answered all of my questions kindly and in detail! I would definitely take Miso back here :) the prices were very reasonable too!

This particular location has always been wonderful to us and our 2 cats. I just wanted to mention the recent amazing care the staff gave our babies on 8/5/24 at 10:30 am. For a drop off for updated vaccines. First I’ll start with Alice, who was SO kind and helpful at the front desk and gave me a breakdown of fees and pricing over the phone and everything open and up front without me even having to ask. Scheduling was even a breeze and no hassle at all. Beth was the nurse who came to get my babies and take them to the back, and when she came out I just let her know one of my cats was super calm but the other was very stressed. She immediately offered to take them in right then and there to give them their shots so that we wouldn’t have to do a drop off for hours, since one of my cats was stressed. Beth then complimented my cats and treated them so gently and kindly. The visit was so fast and pain free, and when Dr Gridiron came out to give me a summary of how it all went, he gave me kind recommendations for keeping them as healthy as possible and assured me we were taking good care of them. I just wanted to thank everyone here who did such a quick amazing job and was so kind to me and my cats. Thank you so much banfield staff!!! Customers/kitty patients for life. :)