Deena Dee's Mobile Pet Spaw, LLC
Deena Dee's Mobile Pet Spaw, LLC — pulled live from Google Places.
How was Deena Dee's Mobile Pet Spaw, LLC?
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Google Reviews
(from Google)We have been using Deena Dees mobile Pet Spaw for about 3 years, we have tried many other mobile groomers before them with bad experiences, Deena Dee's is the best , and she takes her time with him and he looks so handsome and happy, I highly recommend her.
We're fairly new customers but have been very pleased with our experience using Deena Dee's mobile grooming service. We really like that our dog doesn't have to sit in a cage at a brick and mortar establishment, waiting for hours, just to finally get groomed. We believe it to better in every way, when you can book an appointment and they come to you and far less stressful for your fur baby. They are prompt, clean, friendly and do beautiful work, very professional. We happily recommend them.
DO NOT USE THIS MOBILE GROOMER I don’t write negative reviews lightly, but I feel obligated to share my experience. I was even more sure about this after giving Deena the chance to make things right, and she refused. If I could give zero stars, I would. I’ve owned Pomeranians for years and always kept them on a regular grooming schedule. When my trusted groomer left to go back to school, I had to find a new one. I found Deena’s mobile grooming service online. Her website looked great, and the reviews seemed promising. Deena was booked far in advance, but she messaged me about a last-minute opening on March 5th. I took it, even though I couldn’t be home—my mom handled the handoff. Their mobile salon's generator didn’t work, so they asked to use our home’s electricity. The grooming took longer than expected (about three hours instead of two), and I paid via Zelle, even adding a tip despite the high cost. The next day, I noticed one of my dogs scratching his ear. I assumed it was minor irritation, but after five days, I found something horrifying—rolled cotton wedged deep in both ears. Cotton is commonly used during grooming, but leaving it in is unacceptable. It can trap bacteria and cause infections. My poor dog endured days of discomfort, and I immediately scheduled a vet appointment. I sent Deena photos and a message expressing my disappointment. She apologized and offered a discount on the next grooming—why would I trust her again? She then claimed she tells clients to check their dog’s ears, but neither my mom nor I were informed. When I requested a partial refund (not even a full one), she refused, saying she "doesn’t give refunds" and wished me well. Now, I have a vet bill due to her negligence. Should I send it to her? Charge for the electricity she used? How can a business owner not stand behind their work? Avoid this groomer at all costs.
We have been using Deena’s 🐾services for several years now. From our old pups that crossed the rainbow bridge 🌈 to now our new pups a Doberman and Boxer.🐶 We all absolutely LOVE 💕 her and recommend her services!
Deena grooms all 3 of my dogs. All three of them just love her. They are older dogs and she is very gentle with them. She is extremely Clean and very professional. I would definitely recommend her to anyone. When she is finished grooming them they are so happy and they smell so good. Each one of them had a little bandana to wear to show off how beautiful they look.