New Fairfield Animal Hospital

Switching to this vet was the best decision I made when it comes to care for my dog. The staff and doctors are incredible. Some of the kindest people I've met! They truly care about your pet and want to make sure you have all the information you need.

Dr Brunner was kind and compassionate in caring for our boy Milo who was having a health crisis. He provided detailed information about his diagnosis and did the necessary testing and treatment without doing a lot of extra testing . I’m happy with how caring he and the vet tech both were with me and Milo which made it less stressful for sure.

This review's much later than I expected it to be however I have nothing but the best things to say about this practice. I got my German Shepherd around 2012 and she was cared for by Dr. Brunner and his staff there as if she was their own throughout her life, despite having a type A personality and not being afraid to let anyone know she didn't want them around in the waiting room. She got along great with the staff and any time she needed care they always found a way to get her in. When she really started showing her age and eventually her back legs gave out last November we discussed options considering she still seemed happy, despite her lack of individual mobility. So, for about a month I helped her get around until eventually she decided she had enough and I needed to put her down. I've never experienced having to put an animal down, but the compassion their staff showed was second to none. Dogs are known to be man's best friend, and I can say wholeheartedly that I have no reservations in bringing another animal here to be cared for after my experience.

We’ve been taking our cat and three dogs to New Fairfield Animal Hospital for 10+ years. All four have been loyal patients and the techs and doctors had always been great. Unfortunately, the past several years there has been a slow but steady decline in service. What started out as subtle rudeness progressed into straight out snarkiness at the reception desk. Doctors came and went for a while so treatment was inconsistent, and the entire atmosphere just seemed to become disconnected and impersonable. Still, I took the changes and the staff issues in stride for the sake of my now teen-aged/senior animals, until a series of incidents in December to which Dr Brunner responded with, well, he actually didn’t respond at all. I am not one to complain or leave negative reviews. But a close friend said it would be wrong NOT to share. December’s issues are very long, very convoluted, and impossible to summarize here. They include conversations, ridiculous comments, mishandling of medical records, and, of course, thousands and thousands of dollars spent with both NFAH and the Newtown Emergency Hospital. However, none of these things compare to and contributed more to our leaving New Fairfield Animal Hospital than the indifference we were met with from Dr Brunner. As the leader of the practice and a medical professional, his non-responsiveness has been so very disappointing. I recognize a fuller story would be what’s most helpful to families in search for veterinary services in New Fairfield. So if you’re looking for a veterinary practice here in town, please feel free to contact me with any questions etc. There’s simply too much to write to capture it all here. I’ve included a pic of each of my four seniors because I never pass up an opportunity to share the cuteness. Axel, the little black dog and my biggest love, unfortunately passed away in February. 💔

The best animal hospital in the area, with the best Vets and staff! I own three puggies, they are my world, they never stressed out when we have to go to the Vet. The Drs are very kind, they listen to your concerns, answering with great details for all the questions I have. They recomnend very good alternatives if needed. Highly recommend this Vet!! Penny,Pearl & Rose 🐾🐾