Reef Lounge USA
Reef Lounge USA — pulled live from Google Places.
How was Reef Lounge USA?
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Google Reviews
(from Google)Reef Lounge exceeded my expectations! The corals were shipped promptly and arrived extremely well packaged. Every piece was healthy, vibrant, and already open on arrival. The quality for the price is an incredible value. You can tell a lot of care goes into their livestock and shipping process. I wouldn’t hesitate to order again—highly recommended!
Ordered off the internet for shipping from California to Delaware. Great communications throughout! They worked well with me with a coral that I purchased that was then out of stock, offering an amazing trade up! Corals arrived super healthy, well packed and still warm with the heat packs. They are all thriving in the tank now. Prices were fantastic! Do not hesitate to purchase online from reef lounge usa!
Excellent customer service and corals. Ordered multiple torches online and received them in spectacular condition. They are as beautiful as advertised. I look forward to purchasing more coral from reef lounge in the near future. Also, I would like to give an extra thank you for the free coral. 😊
BEWARE OF BUYING TORCH CORALS!!! I had a weird experience ordering from Reef Lounge. I looked on their website and was interested in buying a holy grail torch, so I saw this highlighter. Holy Grail torch, but it was not WYSIWYG. When I received the order, the holy grail didn’t look very yellow to me. it was extremely neon green in color, but I did not see any yellow in it. I was a little disappointed because based on the picture I was expecting more yellow, the neon green I called the phone number on the website on Tuesday and the man was nice but he said this is the retail phone number and to email them so I waited two days and no response so I figured to try and call him again. He told me to email them and they should respond within an hour, I let them know that I emailed on Tuesday and receive no response, so he said he’s going to the store and will tell his employees to check the email I received response about an hour later saying they are sorry that I did not receive what I was expecting and they will credit me $150 store credit but I really wanted the holy Grail torch, coral that is yellow. I wanted it to be the main piece in my tank, but they replied that they keep their holy Grail’s with blue lights and blast them with 200 par lighting . However, I sent them pictures. I found on their website when I searched up all the HOLY GRAILS and saw these two different pictures. I emailed them the pictures and said I was expecting this one. But it looks like I received this. I tried to search Holy Grails on their website again for the same WYSIWYG items but they must have deleted it from their website because it was gone. but I have the pictures… please tell me I am not crazy and one is neon green, and the other is yellow, but listed as the same “highlighter holy grail torch” After that, they ask to email them a picture of the Coral under blue lights and I sent that to them. That’s when I was left on read again. Super weird experience I had with the store I went against better judgment because I saw horrible reviews on reef2reef but saw they had OK reviews on Google. I guess people have better experiences when they visit the store but I can tell you from personal experience BEWARE WHEN BUYING TORCH CORALS. Owner: 8/10 Service: 1/10 Buying a highlighter holy grail torch: you will get a neon green torch that looks like a cotton candy or Todd’s torch
First time customer from Hollywood Florida, I order 4 blastos and 4 torches, using the promo they have right now online, they came out at a very good price, shipping and package was great, corals came in a small plastic cup to hold them upright and in place, inside a double bag. Corals looked great after acclimation, they have been in my tank for a about a week now, no issues whatsoever, pieces were WYSIWYG, will buy again from them for sure.