Petco

So gross! DO NOT GO HERE!! First off when we went to get our dog groomed at this location worms were crawling around on the floor by the front register. There was grime and animal hair along the floor of the entire store. I made comments to my husband about how gross this location was and how I didn't feel like we should have grooming appointments here anymore. Against my better judgment, I bought a bag of dog food while we were at this appointment for our two dogs, only to realize I brought an infestation back home. Unfortunately, I did not see the larva while feeding my dogs. My dog wasn't eating so I went to his bowl to see what was wrong and found the worms crawling around in the food. I had to throw an entire bag ( $80 ) of dog food away due to it being infested with light brown larvae. Just like I saw in the store the day I purchased the food. I am now concern about the other food stored in my pantry with the contaminated dog food, in addition to the health of dogs after they consumed this food. They have a serious cleanliness issue at this store and need serious improvement before I will ever feel safe having my dog groomed here or purchasing from them again. In addition to this I will definitely feel skeptical of all Petco locations in the future.

If I could give zero stars I would absolutely do it. This store continuously has sick reptiles on the floor. When it’s brought up to them they make up an excuse about how the animal is just sleepy or shedding when they have mites and one snake was starving and had a rectal prolapse. Which I do have pictures and videos of. Went back a couple days later to check if they had done anything and all sick animals were still on the sales floor and in worse condition. They also as of today have refused to price match their own website because policies have changed , which I contacted multiple other stores that said they said their policies have NOT changed and then got rude about it when they were caught lying and still refused to price match. I genuinely don’t know how this store is still operating and how animal control hasn’t gotten involved due to pure neglect of these animals. I will be going to corporate with this as well as almost every time we go to this location we have severe issues like this. Do better west valley Petco. It’s been years for you guys to improve and you guys continuously get worse and I didn’t believe it was possible.

My husband and I recently got a red labradoodle puppy and we signed up for puppy classes at this Petco with Mel. She has been nothing but kind, patient and understanding since we are new to this. She taught us basic commands such as come, sit, down, stay and wait. He was nervous at first and she helped in growing his confidence week by week. If you are looking for puppy classes for your puppy or even an older dog I highly recommend Mel.

This place has an infestation of these green bugs and worms from their warehouse and they are knowingly selling the product. We now have bugs all over our house because of the snacks and dog food that we had purchased from there. After having a conversation with the employee today, she mentioned that she was aware of this, and there is nothing they can do. Just beware! This is what they look like.

The place is quiet. I placed an order for in-store pickup through the online page and everything went well. I walked around the store to look at the cat products — very well stocked. The only downside is that checkout is slow since there’s only one person, but my compliments to her for handling everything on her own. The store looked clean and well organized