Arlington Heights Animal Hospital

This happened several years back but, it has always bothered me. There was/is a female Dr. working when I brought my dog of 18 years in to let her go and relieve her pain. I have held all of my dogs as they have slipped over the rainbow bridge. I was robbed of that precious moment with my last dog. When I brought her in this vet took my dog into another room. I said to her I want to be with her. I've done it for all my previous dogs but, it was extremely important for me to be there with this dog because she had such a hard life before I adopted her. I was robbed of being able to be a comfort to her because when this Dr. brought her back she was already gone. This Dr. tried to convince me it was just that she was under a sedative. She was not. First, she had her wrapped up so I couldn't feel her heartbeat, her eyesight were fixed and lifeless. I asked her twice why she was like that and both times she told me it was just the sedative. Having been with my other dogs when they past I knew this wasn't true. With every dog I have had, three prior to her, I was holding them and kissing them on their cheek when they past and I know how they feel, I know what their eyes looked like. This Dr. acted like she gave her another shot, and quickly, too quickly, listened to her heartbeat (although she was wrapped in so much material there no way she could have heard it, if it was beating)and said she was gone. I was so heartbroken at the moment and after I never said anything. I often cry when I think about it and I always say a prayer to my dog to forgive me. So, word of caution, if you are bringing your dog in for their last goodbye do not let them take them out of the room. There is no reason for it. None of my other dogs had been. This caused me a lot of trauma. I haven't had another pet since.

As always Dr. Flaska is kind and caring with our Chocolate Lab. She loves him and is very vocal about him coming in to see her. He is always patient and thorough with his exam. He listens to my concerns. We have worked together to get through many bacteria infections. He is clear with instructions and tries different approaches. This is our third Lab we have taken there over the years. The ladies at the front desk have been efficient,, tolerant of a barking nervous pup and when I have been in distress they have been very compassionate.

We have trusted Drs. Flaska and Kuhnle and their amazing staff with the health, maintenance and boarding of our pets for 15 years. We moved in 2020 and found we had many other veterinary choices closer to home, but we chose to keep coming to AHAH because of our excellent experience.

We were blown away with the service you get at this animal hospital. The team is wonderful and so kindhearted towards everything that comes through the door. Dr Kuhnle is a S-Teir vet period. She treated both of our cats like her own children. She is a very special person and someone we trust to treat our animals. Everything from answering all of our questions to performing physical assessments in the room as she updates you on her own pets brings a warm fuzzy feeling that you found someone who loves and adores all kinds of animals. Her years of animal medicine and experience are always on display as she is able to tame even the animals who put up the biggest fight. We love her and will always recommend her practice to anyone looking for a new vet.

Dr. Anita is great — she truly cares and always does a wonderful job. Unfortunately, the front desk lady with short hair and reading glasses is extremely rude and always has a bad attitude. I was leaving the room to check out and simply asked her for a glass of water for my sick dog. Instead of helping, she questioned me about where I was coming from and why I needed water. I told her my name twice, and she still acted annoyed. When I gave her a plastic cap for water, she slammed a little bottle of water on the table and after I thank her she stayed quiet and ran to the back room .” It’s so sad that someone like this makes the hospital look unprofessional and low-class. I honestly wish I knew her days off so I could avoid her completely.