Veterinary Emergency Group
Veterinary Emergency Group — pulled live from Google Places.
How was Veterinary Emergency Group?
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Google Reviews
(from Google)I cannot say enough good things about our experience at VEG during a recent potentially life-threatening emergency with our dog. From the moment we rushed through the doors, the entire team treated us with a level of kindness and urgency that immediately put us at ease. One of the most unique and comforting aspects of VEG is their transparent model; you aren't separated from your pet in a back room, but instead, get to stay by their side throughout the entire process. Furthermore, the ability to chat with a veterinarian directly—rather than just relaying messages through staff—makes a world of difference when you are trying to understand a complex situation. We are especially grateful to Dr. Rocha, whose expertise and steady hand truly saved the day. Our dog was suffering from a serious obstruction, and Dr. Rocha was able to skillfully get the stones back into his bladder, stabilizing a high-stakes situation that could have easily taken a turn for the worse. The level of care we received was world-class, but what impressed us even more was the support we received after the initial crisis. In the days following the incident, we had several follow-up questions and concerns. Dr. Rocha remained incredibly accessible, providing the same high level of care and patience over the phone as she did in person. Having that direct line of support during the recovery period helped us navigate a very stressful time with confidence. If you ever find yourself in a veterinary emergency, this is the place to go for prompt, compassionate, and life-saving care.
The staff at VEG was very compassionate, informative, and accommodating. As a previous veterinary professional, I was blown away by the care provided to us during a very scary moment. I'm so grateful they were there to help us in the middle of the night when two other ERs turned us away before we even arrived. Thank you VEG!
Everyone at VEG was amazing! They treated my cat immediately and were very considerate about him. They treated him with respect and tended to him nicely. They kept me informed the whole procedure and really put me at ease during the whole experience. I will definitely my friends and family to this vet for going above and beyond.
The entire staff at VEG Boulder that I interacted with were beyond wonderful. You never hope to need the emergency vet, but if I ever need an emergency vet again I hope to have another experience like this. Staff were compassionate and they were willing to have patience with my dog who has had bad vet experiences in the past and is fearful of being taken away for painful interactions. They addressed my concerns of possible bloat quickly and were willing to work with me on a treatment plan that sounded best for me and my dog. The open floor plan made things even better and I wish I could have this layout at my regular vet. To everyone who worked with Valor and I, thank you so much for all your help, it meant the world to us tonight!
Our experience was amazing. I love the open concept environment and was refreshed to think about emergency pet care from such an innovative perspective. They let us stay for whole process and even let our dog chill in the sun while receiving fluids. Super kind and well trained staff. Highly recommend.