Truss Vet - Veterinary Urgent Care

We had an excellent experience both with the care and professionalism from the team at Truss in Cary. Dr. Gibbons and Nurse Rylee were so patient and thorough. We had an extra busy work week ahead and Saturday night our Maltipoo went from limping to non-weight bearing on his rear left leg. We were so pleased that Truss offers Sunday Urgent Care service. A great value with competent and compassionate care. We were given the option for med management vs more aggressive treatment based on his assessment. That allowed us to reduce the overall cost for his treatment. Knowing this affordable and effective option is out there I would return to and recommend this office without hesitation.

Last night I came home and thought my dog might be experiencing bloat. I arrived at Truss around 8 PM in tears, explaining my concerns, and the staff didn’t hesitate for a second—they immediately took her to the back to be evaluated. Thankfully, it turned out not to be the case. I can’t remember everyone’s name, but I do remember Dr. Stone and Alex. From the moment I walked through the door until the time I left, everyone was incredibly kind, understanding, and helpful. After they took Coco to the back and brought me to a room, they came to update me as soon as they knew my main concern wasn’t the issue, which meant so much because I wasn’t left sitting there worrying and crying. I had always heard wonderful things about this place, and last night I experienced it firsthand. Their prices are fair, and they never tried to push unnecessary services. They were honest, compassionate, and supportive from start to finish. I truly can’t thank all of you enough for the care and compassion you showed—not only to Coco, but to me as well. Long story short, if you ever need urgent care for your pet, make Truss your first stop I also found this cute little certificate they made in her bag of medication’s when I got home.

My dog Ross and I had just the best experience of Truss a little over a month ago. Ross was out on the back deck napping, as a 14 year old dog will do. When he woke up, he was shaking and I noticed that his front paw was bloody. His vet had a busy Friday and said they couldn’t see him until after the weekend and recommend Truss. While the Durham office had a bit of a wait, their Cary one could see us immediately. When we arrived we were able to check in without wait. Within five minutes the vet-tech saw us and within five minutes of that the vet also saw us. Both seemed very knowledgeable and were great with Ross. Before they took him back to work on his badly infected claw bed, I was provided with an accurate estimate of the total cost, which was well below what I had prepared myself to pay. They took good care of giving him a IV of anesthesia, thoroughly cleaning Ross’s paw, and ensuring he had the medications he would need until we could get him to his vet. They also did a great job of following up several times over the weekend to ensure all was well. Since COVID it has been a struggle to find a vet with customer services that is good, let alone great, but every part of our experience at Truss was great. I hope not to need an emergency vet any time in the near future, but Ross and I certainly will go back at Truss if needed.

I echo everyone's reviews of the Truss vet team in Cary. THE BEST. My fur baby needed to be seen several times over a week period, and each experience was simply a godsend with my dog's recovery. You can really sense the love that the team has for animals. The ENTIRE team is kind, professional, knowledgeable, deeply caring. Thank you so much for all you do 💟💟💟💟🐾🐾🐾🐾🐾

Our visit was a few months ago at this point, but I just wanted to leave a review after the great experience we had! We had found a stray senior dog (we named him Fletcher) a week prior to our visit, and after formally adopting him, we were hoping to get a general analysis of his health before bringing him home, since the shelter did not have a chance to. Truss was the only place where we could get an appointment that late. They were very accommodating and got us scheduled quickly! During our visit, the staff was caring, and it was obvious they love animals. They were proud to help our stray dog get back on his feet. They took the time to thoroughly explain all health concerns and the treatment options. All of our questions were answered, and Truss sent us home with confidence that our new dog would be safe and healthy after the treatment plan. Today I am happy to report that Fletcher is doing very well, he is extremely healthy for his age, and he has adjusted to his new home. He’s a happy boy! Thank you Truss vet for setting this guy up for success!