Centerville Animal Hospital

I’m extremely upset and disappointed with my experience at this vet. I originally brought my elderly dog in for an ear infection, and she was given a one time dose ear drops in office. During the visit, I also explained that she is very sick, has chronic health issues, and is at the final stage of her life. At this point she is essentially my hospice patient, and my goal is simply to keep her comfortable and manage her symptoms, especially her vomiting so she can eat and drink without suffering. Instead of focusing on comfort care, I was told I would need to spend thousands of dollars on extensive diagnostic testing and purchase their expensive prescription dog food before they would even consider providing a prescription for anti-nausea or symptom management medication. They would not guarantee that my dog would receive anything to help her symptoms at all, because they were focused strictly on finding the “root cause.” My dog’s condition is chronic and end-stage. Whether the issue is her kidneys, pancreas, spleen, or something else does not change my goal. I just want her to be comfortable and able to eat and drink without vomiting. Not every pet parent wants or can afford thousands of dollars in diagnostics for an elderly dog when the priority is quality of life and comfort. I left feeling that compassion and comfort care were not a priority, and that costly testing was placed above my dog’s immediate well-being. This was a heartbreaking experience.

From the initial phone call to the end at check out, the staff was AMAZING! Marley was great with everyone as he always is a good boy. He had his anal glands expressed, but had also developed an infection…not bad though. Dr Cachero and her Techs are the BEST team I have had the pleasure of meeting and taking optimal care of my Marley. I came in concerned and left relieved and blessed to have encountered such attention, care and love from all of them there. I will definitely, absolutely bring Marley there or make an appointment for all his care. Keep up the great work Centerville!! You guys are the heart and soul of veterinarians!!

I’ve been utilizing the grooming and vet services for our little dog for the past year. He has been groomed by several of the groomers on staff and we’ve always had satisfactory results. Most recently Leah was his groomer and he looked amazing! She took extra time with me to really understand my expectations and consulted afterwards to ensure I was completely satisfied.

The absolute BEST vet and boarding! They are so thorough and have always gone above and beyond for our 6 pets. They give diet instructions for the actual food you feeding with their weight, cost estimates as you’re going through treatment and a lot of helpful papers to read about the stage your pets in and future stages so you know how to best take care of and prepare for your pet’s future. I never worry about boarding my dogs because they send pictures every day and will setup vet appointments if something comes up. All in all, 100% in every avenue and I’m a vet snob!! Can’t recommend this practice enough!!

Best vet clinic in the area! We have been with them for over 20 years and the staff is amazing! Dr. Hayden and Dr. Reidel are so compassionate, and you can tell they love what they do. I wouldn't go anywhere else and recommend them to everyone I know! Driving from the Little Creek area is worth it to ensure quality care for our pets!