El Paso Veterinary Supply

Went in with the veterinarians prescription, very friendly greeting the minute walk in the door and fantastic customer service shout out to Delia for her help and explaining this prescription. They have a huge variety of supplies in stock including horse lineaments. Centrally located close to the freeway and close to Montana Street.

I walked in asking a simple question. "Do you have a 1mL syringe with a curved tip for giving cats medicine?" The lady scoffed and said the boxes are over there. I start reading the boxes uninstall about the amount of syringes in each box. The man then says, "It's on the box. You know people who come in here usually know what they want. Because we don't sell to the public." And they both laugh. Look, just trying to give a sick cat her meds. Didn't need the snark or the comments. Very unprofessional.

Very bad experience. They care more about the Ups driver only cause related to one of there groomers. I'm handicapped parked in front where it tells you to do so for 10 minutes . Called to complain there response was we know him so park somewhere else and come in. Like if this was the only place in El Paso to by my supplies. I told her I'm yust taking my business to other store she said ok. This was on 9-19 2024 at around 1:30 pm. Awful service

They were really fast with the food, which was perfect as always. And I enjoyed spending time with my family! ☺️

I went to pick up a medication that was ordered by my veterinarian. I was charged $81 on my business debit card for saline solution, which is a very high price. A female attendant gave me the ordered I noticed the medication was incorrect. She handed me 2 bottles of Flunixin (Banamine) I told her the order was incorrect. The female attendant was a young lady who is probably new, I’ve been there to pick up orders maybe 5-7 times if the most. I had not seen her there the previous times. She was polite but got nervous when I told her the order was wrong, she looked to the guy behind her and told him that was the only order they had for that veterinarian and what did she need to do. I truly feel sorry for this girl, I think she was afraid of him. The guy behind her was Manny Talamantes! Lol this story is about to get funny everyone! Manny Talamantes is the owner, so he said immediately when he approached me....for some unknown reason he became upset, not sure if it was because he had to refund me the $81 or he was simply having a bad day. He got up from his chair, maybe that was the reason he got upset? I don’t know?? Lol. He yelled at me, “ you don’t have to be rude to my staff! You come in here yelling and demanding” I am the owner(1st time)....But I wasn’t yelling...he was... At this point I’m confused, so I asked the lady. “Have I been rude to you? Have I disrespected you in any way?” He comes and stands right next to her, and looks at me and tells me. “ yes you have, you have been rude and you have disrespected my staff. I am the owner!” (2nd time) You are not a licensed veterinarian, are you? get out!” The poor girl put her head down, she would not make eye contact with me or answer my questions. So I turn and look at Mr. Manny who is red from his face and I literally laughed out loud, because he was so angry but I couldn’t understand why he was so angry? I grab my phone and called the veterinarian while still inside the business, I explained the incident to him over the phone. I wanted him to know what was happening because of course I would arrive without the medication because he refused to change me my order, at this time he has not refund me the $81...I’m talking on the phone and letting the vet know, when Mr. Manny became more aggressive. I’m assuming because I was explaining the situation in front of him and also addressed my confusion why he was so angry? He raises his skinny arm and points at the door (this poor guy has zero muscle) yelling “get out! Get out!” I couldn’t help but laugh. I whispered to the girl will I get a refund? She said yes, and handed me a credit card receipt for the refund. As I turned to leave I told Mr. Manny “you should know I can get Saline solution anywhere” I’m not loosing much, but you are.” He frantically starting patting on the desk, like looking for the phone. I guess he wanted to call the cops on me. I don’t know, but he did get nervous and started patting all over the desk. Mr. Manny has an issue with anger, he is very unprofessional and for some reason feels inferior, that is why he immediately and continuously addresses he is the owner. I read his other reviews, which motivated me to write this long review. He even fights prior reviews! There are 2 prior reviews which state he mentions he is the owner and he becomes aggressive or is rude. Manny I love that you rated yourself 5 stars. Lol...Now tell me that is not funny?! Who reviews his own business? That tells you a lot about Manny. We get most of our medication from NexGen Compounding.