Bayou City Veterinary Hospital

I used to take my dogs to Bayou City Veterinary Hospital for all their shots, exams, etc. I started with one dog, and then adopted s second younger dog. The second one ended up with heartworms, and the clinic guided me on her treatment. I never had any complaints about the treatment my dogs received. However, I stopped going ot them because of how I was treated regarding billing and cost. One day (after my younger dog completed the heartworm treatment) I was directed to bring her in for followup testing and examination. This was in 2021 or 2022 and I was having a hard time money-wise, so I asked them to let me know a couple days ahead of the appointment how much I should expect to pay. They let me know via mail the evening before our appointment that it was over $400 . I seem to remember it was over $600, but I can't find the invoice to verify. It was a lot for me at the time, and with almost no notice. Looking back, I think some of the more expensive things we did were elective, and I didn't know that/didn't even realize i could ask, and certainly no one told me. What stopped me from going back was how I'd also paid for some medicine for my older dog for ~$30. When I couldn't pay the whole big vet bill at the conclusion of the appointment, the clinic wouldn't release my other dog's (paid) medicine to me. Having gone there for years for two dogs, I just didn't appreciate that. I switched to Oak Forest Vet Hospital after this, which is good because now I have 3 adopted doggos.

Dr. Diehl is amazing—she explains everything so well. Dr. D is caring and always conservative, balancing our pups’ (multiple) needs with a sensible approach. She is so supportive, and we really feel we can rely upon her advice when it comes to treatment. We have been bringing our pets here for a couple of years, and even though they are slightly more expensive than our previous vet, it’s well worth the excellent care Dr. D provides for our fur babies.

Dr Diehl is amazing and compassionate. She's been so supportive of our furry family from puppihood through senior care. Staff is attentive and thorough.

If you ever need a vet, come here and ask for Dr. Diehl. We unexpectedly had to bring our pup Frankie in when he wasn't feeling well and they squeezed us in with her. We had never met her before but she instantly made us feel more comfortable. She listened to all of our concerns and came up with a plan keeping the cost of each test in mind, which was so so helpful. We ended up having to put our pup down that day and she really did make an incredibly painful experience a little more peaceful. She was so kind, patient and thorough about what was going to happen, how it was going to happen and when. She never made us feel rushed and assured us at every step of the way. Dr. Diehl treated Frankie with so much love and respect until his last moments. I will be forever be so grateful that she was the one who was able to help us say goodbye.

This is the best place I have taken Hank. This is the only place where he did not try to bite the employees when they came up to him. They had a nice bandana for him and quality couch that he really enjoyed. Thanks for treating my aging dog with such great care.