Animal Hospital Of Humble

Took my GSA to vet been about 9 mths since I've been there. Was told over phone I could go in to get flea and tick pill, just needed to do the evaluation first in order to do so. Then my vet Sara said I had to do a heartwarming test first in order to so. Told her that's not what I was told over phone, long story short was condescending and raised her voice pointing at me "I told you" and explained to her it was miscommunication then gave her a chance to apologize; because she started up again and wanted to just argue again. The semantics were unbelievable. Asked for vet records to go elsewhere and manager came in to find out what happened and said things would be rectified which is great customer service. Great manager communicating with me which is all that was needed! Great save and pinnacle of service.

So, the visit with the vet tech and the vet went well. My 14 year old dog had been sick with a lot of diarrhea and I had recently spent roughly $2500.00 in six weeks to figure out what she had. Meds, meds and MORE meds had turned my dog into a zombie with more exploding poop. I gave up on the pills and added chicken breast to her food, along with treats which included apples, blueberries, watermelon, strawberries, pumpkin purée and occasionally, yams. At her next visit we saw a different vet and agreed to treat my pet as a hospice patient. During the checkout someone I’d never seen in the 15 years we’ve been visiting was working the checkout counter. She said I had a balance. It was for more pills, which I had told them I was done with giving her MORE pills. Especially ones that induced more diarrhea. She appeared highly annoyed. The doctor I had seen told them to remove the charge. Aside from that, this visit was wonderful! My dog most likely has cancer (3 inoperable masses on her liver) but I’m not giving her anymore meds where no one in the house sleeps because we’re up every two hours taking her out, and more importantly, my poor dog can’t rest!!! She’s a great dog and I’m committed to giving her a happy life until her last days. Last month was the first time in a long time she played with her toys, ran up and down the stairs wagging her tail and barking at me to take her outside. I’m thankful for this vet.

I've been coming here for almost four years, and am absolutely a fan. The staff at Animal Hospital of Humble, from the reception desk, the vet techs, and Dr. Christiansen are all so patient and kind with my pooches as they freak out at every visit. The team always provides me a cost estimate before they do any work, which I appreciate, and it's always reasonable compared to other places. There's no "upsell" to add on stuff I don't need, and I feel my dogs are in good hands. I'm incredibly pleased with this hospital and its awesome providers.

All those involved in the care of my cat—from check-in, vet, tech’s, and check-out—were remarkably kind and patient. Jesse, my cat, is very “spicy” (read mean and nasty) during vet trips. These folks cared about keeping her anxiety (and, mine) low and took things at her pace. So grateful for these wonderful folks!!!!

I've been coming here since 2001 and I refuse to go anywhere else. Great staff who really care about animals. My dog Pepper is not a fan of vet visits at all but they were just so sweet and accommodating in trying to make her feel at ease. I appreciate that type of effort!