Knoxville Pet Emergency Clinic

Our 10 week old puppy was breathing heavily, drooling, and had abdominal distress. I brought her in at 8pm and fortunately it was a slow night and we were seen immediately, didn’t even sit down. I ended up leaving the puppy overnight and the staff answered my calls, even at midnight, to check in on her. They didn’t end up doing surgery, so we got a refund on the deposit and Dr. Nealy even wrote a nice poem about our puppy for my kids. Our dog is happy to have his puppy back and so are we.

I picked my sweet boy, Rocky, up from boarding, and was told he had a "boo-boo" on his back. It was pretty deep and went under the skin, so we took him to Knoxville Pet Emergency Clinic. When they examined him, it was determined that his injuries were pretty extensive, and that he had been attacked by another dog. They sedated him, cleaned and stitched him up and put a drain in one of his injuries. The price was much less than I thought it would be for all of that! They were super friendly and professional. The Dr. kept me up to date on everything that they were doing and gave me a detailed report of his injuries when we left. With that information, the boarding facility reimbursed me for all charges. Before you ask, I won't name the boarding facility - the owner was extremely worried about Rocky and asked me to keep them updated. It really did look like one injury when I picked him up... like maybe he had snagged it on a fence. They called me right away, after it happened, they had already put an e-collar on him and offered to pay half when we thought he just got into something. Once we realized it was a dog attack, they agreed to reimburse fully with no problem at all.

I had one of the most traumatic days of my adult life as my cat died on the way to the vet. The staff at this vet office handled everything with such care, and treated us with the utmost empathy throughout this process. They allowed us time with him to grieve, and when we were ready they gave us options. They even made us a clay pawprint and took some of his fur and put it in a little vial for us. I'll never forget this day for several reasons, the biggest one being the death of our boy, but I will always remember the kindness shown to us by this vet office we'd never been to before. Thank you ladies, truly.

⭐️⭐️⭐️⭐️⭐️ We are so incredibly grateful to the team at Knoxville Pet Emergency Clinic. They cared for our dog, Temperance, overnight during a very scary emergency and kept her stable until she was well enough to come home. Every single person we interacted with was kind, patient, and genuinely compassionate. The staff took the time to explain what was happening, answered our questions, and treated Temperance with so much care. During a stressful and emotional situation, they made us feel supported and informed every step of the way. We were also appreciative that the costs were clearly explained and reasonable for the level of emergency and overnight care she received, which helped reduce stress during an already difficult time. We truly cannot thank them enough for the excellent care they provided. I highly recommend Knoxville Pet Emergency Clinic to anyone in need of emergency veterinary care. They are open 24/7

It's never a good time when you have to go to an Emergency Clinic, but KPEC made it as positive an experience as I could have hoped. My pregnant ridgeback needed assistance to kickstart her contractions. Even though we arrived late on a Saturday night (9:30pm) and did not leave until 10:30 or noon the following day, the facility got us in and immediately went to work. They were the perfect combination of positive/friendly and direct/quick/laying out the next immediate actions to safely get these puppies delivered. The staff along with Dr. Neelie Rapien were excellent! I will say it was helpful having my sister there who helped deliver puppies and assist vet techs as needed. But, wow, it was just an all around positive experience. They promptly addressed any questions I had throughout the night and assisted us through this process with professionalism. All of this was very much appreciated as in stressful times like this, emotions can be all sorts of wonky. KPEC provided a courtesy call a couple days after discharge which was unexpected and greatly appreciated! It really shows the heart and care that back the people at this facility. Thank you 1000 times over for your care and help you provided to our inaugural litter at Activity Hut Ridgebacks! We are blessed to have 5 puppies that are now almost 2 weeks old and doing very well! I hope those who helped that night enjoy the photos/video below. I'm never active on social, but have been posting regularly for this litter if you want to follow along! Thank you again for all of your help in safely delivering this litter!