VCA Arroyo Animal Hospital

I had an issue with using my CareCredit card to pay for a service at VCA Arroyo Animal Hospital several months ago. Long story short, Jasmine and Amanda went above and beyond to resolve the issue and really made me feel at ease about a frustrating situation involving a charge that should have been interest-free, but ended up not, unbeknownst to both myself and VCA Arroyo. These ladies worked to resolve my request in a timely and diligent manner, and ended up saving me some money as a result. I appreciate the caring, kind service. I have been a customer at this location since 2014 and drive by several other VCA hospitals to get to this hospital and I will continue to do so because of the service I received from this team! Thank you again to Jasmine and Amanda for your exceptional customer service!

I absolutely love VCA arroyo. I started coming here with my parents when i was a kid with my pets but now i have my own kitten and he needs care. They have been so supportive caring and welcoming from the beginning. They don’t only care for your pets but they also show so much care for the pet parents too making sure you know what resources they provide with great transparency and options. They are very open about pricing and what options can be provided if certain services are too high for your budget. I personally think having a pet comes with the costs that no one can predict as well as paying for the quality of care . I think everything thing here is great priced considering other options and the effort put into the care. Highly recommend this place for any new pet parents or people looking for a new vet. PS Dr.Chen is so amazing as well as all the wonderful receptionists 🫶.

Just started taking our furbabies here and they are wonderful. Their level of care is top notch and their attention to detail is optimum. We have not left unhappy with the care of our 6 year old blue nose pit troy or our 11 week old dalmatian puppy lover boy.

Great for nervous dogs and owners. Lincoln came to see Dr. Malecek for his first vet visit in a long time, and his first time here. When I made the appointment I let them know that we don't do well with vets. Doc walked in and totally connected with him. We got his ears AND teeth checked. No muzzle. I'm so happy I could cry. Staff is super friendly. Facilities are spotless. Front desk is amazing. There's a lot of love here.

For more, see Yelp Review. There aren't enough words or praises to describe the professionalism or caring of Dr. Malecek. She is an outstanding doctor and VCA is awfully blessed to have her there! She will be our pets doctor for life... Dan