VCA Advanced Veterinary Care Center

I bought my senior dog in with an anal problem. He was quickly seen, diagnosed and treated. They also worked with me on a treatment plan I could afford( I’m a senior on limited budget). I’m so thankful for the caring service received and Bobby’s feeling much better.

Had to take my cat to the ER for treatment. The staff and doctors were friendly, kind, and patient in explaining the steps they would take to make sure my cat was okay. I really felt like I was in good hands and it's really comforting to know that if we ever need ER services again that this VCA is so close! Courtesy coffee, tea, and hot chocolate in the lobby is a thoughtful touch. Grateful everything went so smoothly. Thank you!

Don't come here take your pets to Bixby Animal Hospital in Torrance. My boyfriend and I brought our kitty here for urgent care 02/17/26. We were told to have our kitty hospitalized and to pay for him to stay. We willing applied to get the credit care credit card since it was a lot of money. We wanted to make sure our kitty was getting the treatment he needed. Once we left we got a call from them bout 1hr later saying we need to get our kitty to another emergency vet since they were closed the next day. This was so unprofessional like how does your staff not know its going to be closed. We felt like they only wanted our money. We went to Bixby per their recommendation and they were amazing. We were not able to pay using the credit care credit card even though vca said we could because the money hasn't returned to the card yet. Thankfully we didn't need it since Bixby was very affordable and didn't charge us for unnecessary services. I feel like VCA was just adding services to get our money and took advantage of us during a stressful situation. Now I have an unnecessary credit card... Save the headache go to Bixby!

I recently had a concerning situation with my dog after business hours and was referred to VCA Advanced Veterinary Care Center by my regular veterinarian. I called ahead, and they explained that emergency wait times are typically longer than a normal vet office, which makes sense given the nature of emergency care. From the moment we arrived, the staff was welcoming and attentive. I was especially impressed by Britney, a technician who was incredibly caring not only toward my pup but also me, taking the time to explain options while being mindful of costs and still providing excellent care. My dog was stabilized, and we were referred back to our regular vet for follow-up in the morning. I am grateful for the compassionate and professional service we received, which made a stressful situation much more manageable. Thank you for the excellent care.

I was referred to VCA by my usual veterinarian, who was unable to assess my dog's issue. When I picked up German Shepherd from overnight boarding, his third eyelid was visibly elevated; something I had never seen on him and found very alarming. Upon arrival at VCA, the front desk receptionist was very welcoming and attentive. After I described the issue to her, a technician came out, brought us into an exam room, reviewed all my dog's medical history, and got details on the current issue. He then took my dog into the treatment area, while I was placed into another room to speak with the veterinarian. Dr. Heather Elliot examined my dog and later came to talk to me, providing a thorough explanation of his issues and possible causes. Dr. Elliot was very knowledgeable, professional, and kind. She put my dog on antibiotics and gave him eyedrops; he is already doing better and is more alert. Overall, my experience at VCA was exceptional, and I give them the highest rating.