Ridgeview Animal Hospital

I’ve been taking my dog here for heart worm treatment since it’s where the rescue covers and she tested positive before I adopted her. I dreaded going there each time. Rather than pick up my small dog to bring her back, they dragged across the floor by the leash. They took blood from her leg and when they brought her back out, it was still dribbling down it. I asked for a bandage or something to prevent her from licking it and they rolled their eyes. Multiple times, they barely explained the next steps in the process, didn’t initiate scheduling a follow-up, gave me incorrect next steps or incorrect information from her file (as in they clearly didn’t read it). The main woman at the front desk was often rude, sarcastic, and intimidating. It was even worse overhearing her talk to people on the phone. And this last time, the whole place smelled terrible, like it hadn’t been cleaned. I realize it’s a vet so there’s going to be an animal smell, but having used other vets (and even having been to this one previously), it was overwhelming and sickening. When I ask for her latest medical records, they act like I’m asking them for a huge favor. I’m thankful they helped my girl, but I’m also incredibly glad I never have to go back.

Ridgeview Animal Hospital took my kitty in when Urgent Vet wouldn’t or couldn’t because I was not able to or willing to pay $5000-$7000 for an obstruction surgery. The first thing I received at Ridgeview was a tender welcome and understand ear. They took me in at a time I was most desperate! They have the best bedside manner - Dr Beth was so nice and caring to me! Unfortunately for me, my kitty passed during the surgery, most likely because so much time had gone by messing with other urgent care places before finding Ridgeview. Not only did they package my kitty up with care to take home to bury, but they offered condolences, a big warm hug, a shoulder to cry on and charged an incredible small fee compared to Urgent Vet. Urgent Vet was referred to me by my vet but as of today, I am switching all my animals to Ridgeview! I am so impressed by not only their care but their prices too! And they told me they care about the pets and people first- not the money! Thank you Ridgeview!

Worst experience I’ve ever had with animal care. Came in to get something prescribed for my cats who’s showing obvious symptoms of a uti. We were treated horribly. Lady by the name of Gaby who “helped us” back showed absolutely no interest or sympathy in what I was trying to tell her. If you’re going to spent hundreds of dollars on good care for your pets don’t let it be with them. They don’t care.

We love this place for our fur babies. We are always greeted warmly by the staff and they genuinely care about our pets. I very much appreciate Dr. Deb going above and beyond in helping us get to the root cause of our little terrier's stomach issues. I love that they email you a report after each visit so that everything discussed in the visit is confirmed in writing.

Great Group of folks at Ridgeview. Highly recommend them. We have had dogs in our family for the last 30 years, while living in Leawood, OP, Olathe and in San Diego. so seen many vets over the years for a litany of things. Hands down Ridgeview is the best vet we have worked with. Pricing is fair, they get you in promptly, and they explain whats going on w/ meds, procedures, etc.. So even though our Furry Baby isn't always thrilled when he realizes "hey, were in the Vets office".. We know he is in good hands..