Bird & Pet Clinic of Roseville

I felt very welcomed the tech Jannet was a very animal friendly person the Vet Dr.Emmry she was so interactive with my lil piggie I would so continue to take my babies here cause I kno they are so caring for the animals don’t stop being nice and loving to all the animals

They were very professional and nice overall. They saw me the same day. I was very worried about my parrot. The one thing I really liked is that they discussed treatment options and gave you a sheet so you can make your decision without being pressured. We've all been there. Where they want do 18 different things for an exorbitant amount of money and we all have budgets. They took the time to explain things and made sure that you understood you had control. 🙂

First time coming here and we WILL BE BACK!! Every staff member we encountered went above and beyond making us feel at ease and so knowledgeable about our new family member baby May (guinea piggy) we are 59 and 60 so kind of out of the ordinary for us to have a piggy for us and not kids lol first time owners and the staff provided us with so much information to help us be the best piggy parents! Handled our precious May with love and care.

I work with animals, professionally, and have veterinary clinics all up and down California and Oregon that I go to depending on specialty. I also worked in veterinary medicine for decades. Vet care and procedure is something I am very familiar with. I have never been treated so disrespectfully at any clinic I’ve ever gone to. My duck was bitten by a dog and my normal Bird Vet couldn’t see her until the next day. The duck wasn’t broken, she was walking, eating drinking, etc. but I wanted pain medication and to get ahead of any infection while I waited for our normal vet . So I took her to this clinic to get pain meds and antibiotics to tie her over. This Vet told me that if I took her home on antibiotics and pain medication only she was obligated to call animal control and report me for lack of care. I could either euthanize her for $350 or spend $1700 on putting her under anesthesia for them to investigate her wound. Talk about a money grab. You can either do what they want you to do for your pet or risk being reported to animal control and have that headache to deal with. Good business model. I am definitely reporting this veterinarian and clinic for coercion and attempting to force me to agree on procedures under duress. Edit: Let me reiterate. I was told that if I did not choose one of the two options you demanded I choose from, you would be ethically bound to call animal control for lack of care. Pain medication and antibiotics is medical management and not lack of care. You were unprofessional and overstepped. Also let me remind you that ducks are livestock and not bound under the same care laws as companion animals. I could have un alived my duck with my own hands in your office and I would have been within my legal rights. But I was there spending over $250 getting veterinary care for you to threaten me with animal control (Not to mention false imprisonment telling me that to leave I needed to sign a AMA form). Your schemes of padding your P&L is disgusting, I wonder how many other people you have cornered with threats into euthanizing or paying ungodly fees. When we got home and I cleaned/tended the wound (Something you could have done and did NOT even offer to do) she swam in the bath, dunking her head, preening, and splashing. A very happy and very alive duck.

I am so grateful to Bird and Pet Clinic for the amazing care they provide for my pets. This morning, I brought in my new dachshund, Desha, for her vaccinations. Later in the day, she had a reaction to the shots, which worried me greatly. I called the clinic right away, and they told me to bring her in immediately. As soon as I arrived, the staff took her in without hesitation and cared for her with such professionalism and compassion. The way they treat my pets shows not only medical knowledge but also genuine love and dedication. I have always trusted them with Destiny and Diva, and now with little Desha, my trust has only grown stronger. Thank you to the entire team for your quick response, your kindness, and for always going above and beyond. This is truly outstanding service!