Dry Creek Veterinary Center, URGENT AND WELLNESS CLINIC
Dry Creek Veterinary Center, URGENT AND WELLNESS CLINIC — pulled live from Google Places.
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Google Reviews
(from Google)Our pure bred German Shephard, Rocky is alive today because of Dry Creek Veterinary Center's Team of exemplary humans that went above and beyond to save him! Rocky needed life saving surgery: GDV/Gastropexy and they found an amazing animal surgeon, Dr. Karanvir S. Aulakh to perform it. Dr. Kaur, Dr. Lehil, Joanna, Molly, and Alice provided round the clock care at Dry Creek Veterinary Center to give Rocky a second chance and almost one month later he is doing well! In fact, Rocky likes to hang out with the team and feels very comfortable with them. Gratitude and thanks for all that Dry Creek Veterinary Center has done to facilitate this miracle! I highly recommend them! Melissa & Rocky ❤️🐶
Today I had a very disappointing experience with Dr. Kaur. A few months ago, I brought in a newly adopted kitten from the SPCA who was visibly suffering from a parasitic infection. At that visit, another veterinarian treated him appropriately and administered injections to address the issue. A few weeks later, my other cat developed the same symptoms after exposure to the kitten. When I returned for treatment, Dr. Kaur refused to provide the same injections despite my cat showing identical, visible symptoms and despite there being documented records from my kitten’s prior diagnosis and treatment. I was required to return multiple times before any treatment was administered. During this process, I became understandably distraught, as I should not have had to repeatedly advocate for the same standard of care for another one of my animals. I could hear disagreements between the doctor and the nurse regarding my cat’s treatment through the door; the nurse presented supporting documentation and clinical reasoning, while Dr. Kaur continued to refuse treatment. When Dr. Kaur entered the exam room, the interaction became confrontational, and I felt I had to insist on treatment being provided. Even then, I am not confident my cat ultimately received the correct or complete care. This experience was stressful, unprofessional, and concerning. I would not recommend this practice if you are seeking attentive, compassionate, and consistent veterinary care for your pets.
I am only just now in a place where I’m emotionally stable enough to come on here and write a review about this place. My very first experience here was the day I had to make the most heartbreaking decision of my life the day I had to put my baby to sleep, forever. They charged $65 for a full exam (their standard for new clients), $75 for communal cremation, and $80 for the euthanasia process. Prices may vary, but this is what I was given and what I paid. And honestly, this was the only thing I could feel remotely grateful for that day, their pricing was the most affordable I could find anywhere. Everywhere else quoted $258 and up, aside from the ASPCA. That affordability is the only reason they got even three stars from me. Our appointment was overlapped with another they had scheduled. We didn’t complain. We just wanted as much time as possible one last moment to hold Bear, to tell her we loved her, to say goodbye. We had brought her in for what we believed was pyometra and luxating patella. We didn’t surrender her to a shelter because we knew her behavioral issues were severe with people she didn’t know. She wasn’t a candidate for adoption she would have been put down. We wanted her to leave the world with us, not alone and scared. But even though they charged us for a “full exam” ($65), we never received anything close to one. No explanation. No diagnosis. No discussion. Nothing. The veterinarian looked at us and said, “Why don’t we just take her to the shelter?” How could someone be so insensitive in the middle of a moment this fragile? My sister was sobbing, absolutely heartbroken, and that was the response we got. Eventually, all they said was, “It’s up to you guys.”We went through with the procedure because we had to. They muzzled her which we understood, she could be nippy and this is typical for vets to use muzzles on nippy animals. After several attempts and a popped vein, they finally got the catheter in. By then, Bear was terrified, a muzzle strapped on, a cone over her head. When they administered the first syringe to calm her, the tech whispered to my mom, “Okay, I’m going to do the next one.” She didn’t say a single word to my sister, who was right there grieving, shaking, crying. She never made sure both of them knew what was happening, and that alone traumatized my sister beyond words. Then they checked her heartbeat and said, “She’s gone.” And Bear, my baby, was still lying there with a muzzle and a cone on her face even after she had died. Not once did they think to remove it. Not once did they pause to show any softness or respect. After a few minutes, my mom finally asked, “Can we take this off now? And the staff member said, “Oh oh yeah, we can.” As if it was an afterthought. As if it didn’t matter. I still think about that moment more than anything. I wonder if Bear was scared. If she felt alone. If the last thing she knew was fear instead of the comfort she deserved. A muzzle and a cone? Even after sedation? Even after death? If you are so scared to work with animals that you leave restraints on a dead dog, then maybe you shouldn’t be in this field at all. The lesson from all of this: always communicate clearly, out loud, every step you take. Especially when a family is losing someone they love. Because what hurts the most is knowing that my girl’s last moments were most likely filled with fear she didn’t deserve. And that thought will haunt us forever. So yes, 1 star for pricing and 2 stars because they have my baby who meant the world to me.
My family has taken our cats and dogs to Dry Creek Vet for the past several years. They graciously got my new dog in for an appointment when she ripped her dew claw. The front desk was very helpful and explained things in detail, while the doctor was comforting and explained exactly how she would help my dog. After a quick procedure, I was able to pick her up and take her home for a super quick recovery! Thank you to everyone working before the holidays and for the great service. It ended up costing about $430, but compared to other local vets, this was a reasonable price. They even added a small Santa hat to her leg wrap, so sweet!
My dogs always get great care here! And we can always get a convenient appointment quickly! Friendly staff and great service! I never feel like I’ve been ripped off either. Highly recommend!