VCA Pet Medical Center

Thank you Dr Steenhard and Briana (Vet Tech) . Both of you showed compassion and understanding for the Trauma my Service (Anxiety/Stress Disorder) Dog and I sustained after being attacked by a Pit Bull. I will tell everyone I know about your excellent service

I took my daughter to VCA Animal Hospital with her two newly adopted kittens. We decided to visit this veterinary clinic instead of our regular veterinarian because the VCA clinic is conveniently located near our home (our regular vet is over 30 minutes away, without traffic). As a bonus, VCA offered a free first exam for new patients. We were quoted about $457 for additional tests and supplements. We opted to do the fecal testing (we brought in specimens already collected) and feline leukemia tests only. We were told that the leukemia test would take about 10 minutes, and we would have the results of the fecal testing in the morning. They took the kittens, and we were told to wait in the reception area. My daughter left with her two young children while I waited, and waited, and waited. After 30 minutes, I asked about the wait and was told it would be at least another 30 minutes. I mentioned I was told it was a ten-minute test and asked why it was taking so long. The receptionist said he would check for me. When he came back, he said techs were taking their blood now, and it should not be long. 30 minutes later, they brought the kittens to me, stating they had just taken their blood and would text the results later that afternoon. I left in complete frustration that I had to wait an hour for a 10-minute test, and they had not given me the probiotic medication or the flea treatments I paid for. To make matters worse, we called the next morning to get the results of the fecal test and were told they were in, but the doctor needed to review them first. A few hours later, we called again only to be told the results were still being processed. Hours later, in the late afternoon, we were told the lab equipment was not working and the results would not be available for 3 more days. We will continue to drive over 30 minutes each way to our real vet (not a commercial franchise with only the intention of making money off your pets over real, reasonable, and affordable health care)

I brought my dog Benjamin Franklin to this absolutely wonderful vet I love this place I will bring my pets here anytime I have a problem with them very nice people very understanding makes me wanna pursue being a vet anna I think it is was a very sweet person and the woman who did an exam on my dog was very nice and caring for my pet ! I would recommend going here 1000000000%%%%%%

Awesome staff! Everyone here is so friendly, being a new dog mom they answered all my questions without any trouble! I did not feel in anyway less of a dog owner! Definitely would recommend VCA to others.

Took my daughter Mia in for eye irritation and everyone was very kind. I called first thing in the morning for a same day appointment and a couple spots were available, on a Saturday. My appointment time was honored and they listened to all my concerns. What I truly felt comfortable with was they didn’t try to shove down your throat unnecessary tests and exams. Throughly explained the treatment plan and different options. The pricing was reasonable. Will be coming here again when needed. Thank you!