Austin Vet Care at Metric, A Thrive Pet Healthcare Partner

Our many dogs have been patients of Dr Mark Cotnam throughout the years since he started practicing in Austin. And, now we add Dr Brandes. The support staff is just the best. You will not find a better Veterinary practice anywhere.

Dr. Jon Brandes and the team at Austin Vet Care @ Metric was absolutely wonderful! From the moment we walked in, the staff made us feel so welcome — everyone was kind, upbeat, and full of positive energy, creating such a comfortable atmosphere for both us and our husky. Dr. Brandes was incredibly professional and prompt in helping us get our EU health certificate endorsement. He was impressively thorough and detail-oriented, taking the time to explain every step clearly and answer all of our questions with patience and genuine care. His humility and dedication really stood out — it’s rare to meet a vet who combines such deep expertise with such kindness.We left feeling completely confident and grateful. Our husky was in excellent hands, and we highly recommend Dr. Brandes and the entire Austin Vet Care @ Metric team to anyone looking for compassionate, top-quality veterinary care!

We are so fortunate and grateful Dr. Brandes is our vet and he is the best!! At the time we got Simba, we struggled a little and needed to take Simba to see other vets before we could get scheduled with Dr. Brandes. Since then we know we found the best vet and team here. They are kind, love, and care. The first few times of our visit, Simba was still very small and the operator and nurse always prepared the room to be ready for us to get in since they worried Simba might have been frightened by other dogs. Dr. Brandes has cared for our Simba since 2023 from the time Simba was just 2 month olds, and now Simba is a big boy. Simba indeed was a smallest one in his family and unfortunately having some constipation problem and blood in his stool. Dr. Brandes recommended us to change Simba’s food and put some pro-biotic in his food and yes, it helped. No blood in his stool for almost 2 years already. When Simba was one-year old, Dr. Brandes recommended and did neuter for our Simba. Soon after the surgery, Simba was doing great and healthy. You can tell from the photos, which were just about 2 days after the surgery. We put him in cone to prevent him from licking his wound as Dr. Brandes recommended. Dr. Brandes is very gentle and thoroughly checks on Simba every time of our visiting. The nurses and reception, Amanda, were polite, kind, and gentle, especially Amber, the nurse, who always remembers Simba since the time he was just a very little kitten. We can tell they all love and gentle with animals. However, regarding the vets here, one time, we accidentally scheduled Simba to see other vet at this location and he didn’t seem to thoroughly check on Simba as Dr. Brandes did. The other vet just extremely quick checked on Simba and gone as soon as he could. Since then we learned only Dr. Brandes we can trust. Like other reviews mentioned, we adore Dr. Brandes! Agreed can’t recommend him and his staff enough, they are incredible. In short: For this location. Highly recommend Dr. Brandes Staff is always kind and considerate. Reasonable price Always clean and No smells

Love Thrive on Metric!! The front office staff, vet techs, and doctors are all amazing! They go above and beyond and do whatever is necessary to take care of my three kitties. I’ve used them for all three cats from routine care, shots, and critical moments. Both doctors I’ve encountered are incredibly smart, relatable, and really just want what’s best for my kitties. I always leave feeling confident about the quality of care my cats received. The staff even calls you for critical follow ups on my kitties or if they are sick they actually take the time to call me and just check up on their progress. I can book appointments online and they even have affordable pet programs or insurance which save you some money on visits. You need a team like this when caring for animals and I’m very satisfied to have them as my vet care team for Moon, Patches, and Kitty. Keep up the great work Thrive!

Everyone from the front desk, vet assistant, to vet doctors are all super friendly, constantly checking up on our pet and make us feel like our loved ones are in the best care. Would recommend 100% to everyone. We had a bad diagnosis from our previous vet and the staff here found a better, cheaper solution and our cat Mishka is feeling better and so much happier already.