Riverview Animal Hospital

Wonderful Techs and Vets. They really do care for your Pet. I called for an appointment and got in the next day after work. Staff are all so great. I wouldn't hesitate taking my Dog back there again!

Great vet service! BUT I CAN NO LONGER can recommend the boarding services. No outdoor dog runs in use and if it rains your pet stays in the kennel box with no windows, as I was told. Male staff are not friendly and preceded to drag my dog back to the kennels with a noose type lead. Female staff are nice. I needed to walk with my dog back to the kennel. Made vacation rough. Water bowls are small. Sorry to say, Won’t kennel here again.

Dr Kolb is amazing and very patient. Sara the tech was also wonderful with my Great Dane. They take the time to get to know your pet and limit their stress. Highly recommend!

Final review: We came back and are under Dr Webb's care who was amazing with Penny when she had her allergic reaction. We are back trying to tackle Penny's allergies and she was so thorough and knowledgeable and sweet. Here's to hoping we find a solution, but in the meantime, we do enjoy seeing their friendly faces at Riverview! Edit: I will gladly eat my words and take them back, because in a time of need, I brought in my puppy with a severe allergic reaction, and not only was I met by an amazing vet tech at the door, but I was squeezed in to an appt AND the vet herself took her time to go over things with me! The care Penny received was amazing and we thankfully were in the clear by the EOD thanks to their help. Forever grateful! Original review: I had gotten a puppy and booked our first vet visit 6 days after getting her. They asked for her records. Upon looking today, I notice they repeated vaccines in UNDER A WEEK that my puppy had already gotten. I find it hard to believe that off the half page of info on my puppy, they somehow “missed” that.

I wish I could give them less than one star. We have been coming to this vet for the past 3 years. In the past, they were amazing to our cats. Key word is “were.” One of our cats developed bacterial pneumonia. We spent close to $1,000 dollars on an oxygen chamber and another $800 getting Lilly treated with Riverview. Antibiotics, steroids and Oxygen were the treatment plan. We were told by the doctor on call (Dr. Ray) that we could bring her back in for oxygen if needed, because they wouldn’t prescribe us Oxygen at home, to rent a chamber., initially! After the medication was finished, her pneumonia came back within days. I called on a Sunday when I could see her struggling and asked to bring her in for Oxygen, as I was planning to overnight a chamber on Monday to our home. Barbara told me that they couldn’t do that, even though we were told they would as part of her treatment plan. I called Barbara again on Monday, and begged them to put her in the Oxygen chamber for just a few hours so she could rest and have help breathing. I again asked for the oxygen prescription. They wrote an oxegyn prescription so I could order the machine, but they refused to let me bring her in for a few hours of oxygen. I called again and begged them. She told me to bring my cat in and they would “evaluate” and give her a vitamin B shot and consider the oxegyn. I took her out in the cold and stressed her out, drove her 30 mins to get there. Barbara never came out. They took my cat into the back and gave her a vitamin B shot, then returned her to me and my crying children. They told us they can’t give her oxygen and to take her to an ER. EVEN THOUGH I HAD ALREADY PAID THEM TO TREAT HER. I told them I couldn’t afford an ER visit, too. The lead tech Amy came out and LIED to me, telling me she was the “office a manager” and that they don’t can’t give her Oxygen, and that she would be “talking to the Dr.” who told me we could do this. Even though I have paperwork just 2 weeks prior where we paid their office to put her in the oxygen chamber, which helped her greatly. I asked the “office manager” if I should put her down, as I didn’t want her to suffer. She told me that was “on me” and wouldn’t advise. I cried to the “office manager” Amy, who told me with a stone cold face that she couldn’t help my cat. She had no emotion, no compassion, no care for our cat. I told her I couldn’t afford the ER, plus the visit with them plus the Oxygen machine. The machine was $500, the oxegyn was $250 and then I paid $282 to overnight the machine. I was only wanting a few hours that day, until our machine arrived. Again, she sternly refused. The “office manager” Amy held no empathy in her eyes, her voice was unsympathetic and irritated and she was insanely rude and acted like we were the problem. What’s worse, Barbara never even came out to talk with me, and Amy acted like she was above Barbara, even though she asked me to come in. All this while my 3 children cried and begged for them help our cat. Our Lilly girl died in the late evening hours, and was no longer able to breathe on her own. She died a very slow and agonizing death. The oxygen chamber arrived the next morning, but she was already gone. Her lungs collapsed, and she could no longer do it on her own. I have to now pay to send the oxegyn chamber back, and the company keeps a 20% restocking fee. This vet prescribed us oxygen, they gave my cat vitamin B, antibiotics, steroids, but wouldn’t give her any oxygen which is what she needed the most. We had always had a reassurance that Riverview would fight to save our cat’s lives. I found out the next morning that the lead vet tech was not in fact the Office Manager, and had lied to us. The office manager Barbara, never even bothered to come out. I assume she sent Amy to do her job and tell me “no” one we arrived, even though she told me to come. They don’t care about saving lives anymore. Now it’s just about politics and money, sadly. I’ll never come back here. My children’s hearts are completely broken, and our cat did not need to suffer in this way.