Banfield Pet Hospital

I went to DR.A for my dog hysterectomy and mastectomy. She was a phenomenal Doctor very sympathetic, emphatic and informative when it came to my dogs needs. She treated me and my dog with dignity and respect. When it was time for my dog to go to doggie heaven she was there and she treated my dog like she was her pet. She told me that she will be treated with dignity and respect when she is layed to rest. Dr.A is an amazing veterinary. Thank you for making that process a little bit easier.

I’ve been taking my dog here since he was a puppy. They always said he’s good and healthy. And then I find out he has pancreatitis and it’s been building up overtime. What do you mean it’s been building up overtime and when you’ve been telling me he’s healthy? They overcharge and always want to sell you food. There’s two treatments we can do for my dog. The less expensive one is just treat his diarrhea and vomit. So despite having bad experience here in the past, I came to get medicine to offer my pet some relief. But they refused to see my dog even though they had space. It’s not a problem though. I’m thankful they don’t care about my dog and refuse to see him because I was able to find a new vet, where it’s more affordable and the people are friendly and understanding.

I got an appointment right away. Staff were absolutely brilliant with my girl, Bella🐕 Fast, not rushed and extremely professional. Bella and I give them 10 Stars ⭐️🐕🐾

This place deserves 0 stars. I’ve been coming to this Banfield location for about 6 years and haven’t had the best experience. I feel like the staff and doctors do not care about you or your pet. I went to them about 2 weeks ago for my dog. I gave them a urine sample for my dog because I’m concerned about a discharge she had. They sent the urine sample into the lab for testing. I never got a call back for test results but when I called 2 days ago, they said they had the test results and the dr would give me a call back in 10 min. It’s been 2 days and the dr hasn’t called me back. Every time I call them, I’m on hold for 20+ min. I paid $200 for this urine test on top of already paying for a membership monthly. What am I actually paying for then with this “ pet insurance “ This is the worst banfeild location ever. Do not waste your money or time coming here.

The entire team was great I cannot remember the vets name. I'll call her Dr. Curly hair - she was amazing and gave me reassurance without even trying. Thank you for everything and making my baby feel better. Mylo & J 💗🐾