Ken-Ton Animal Clinic

Called this vet on a very short notice for an emergent situation with a beloved family dog. Cassandra answered the phone and was so kind, patient, and understanding. They were flexible, and took their time with all of our questions. I can’t thank Ken-Ton and their staff enough for their care and consideration in our time of need.

I love this Office. Always accommodating and friendly, fast return calls. A HUGE shout out to Dr. Zagst, she is amazing! I unexpectedly had to put my baby down at an Emergency vet & called this Office requesting to talk with Dr. Zagst ( she was the one who has seen my pup the last few times)she called me back w/in an hour and spoke with me kindly & w/out rush. Don't hesitate on choosing this Office. Nothing but Praise for them. Thank you Ken-Ton for being wonderful with my 2 yorkies! ❤️

Ken-Ton Veterinary Clinic – Tonawanda, NY There are not enough words to fully express the gratitude I have for the entire team at Ken-Ton Veterinary Clinic, but I want to try because the care they gave my beloved dog, Bugsy, and the compassion they showed me during the hardest days of my life deserves to be recognized and shared. From the very first interaction, it was clear that this clinic operates with integrity, empathy, and true dedication to animals and the people who love them. Even in the short amount of time Bugsy was under their care, they worked with me day and night communicating with me even during off hours, never once making me feel like a burden or that my concerns were too much. Their transparency and honesty were deeply appreciated. They explained everything clearly, patiently, and with genuine care, allowing me to make informed decisions while feeling fully supported. What truly sets Ken-Ton Vet apart is their humanity. They didn’t just treat Bugsy medically, they treated him with dignity, gentleness, and respect, and they treated me with compassion during my grief. They stayed connected with me through Messenger, walking alongside me through the emotional aftermath of saying goodbye. That kind of care goes far beyond what is expected, and I will never forget it. The process of putting Bugsy down was handled with extraordinary tenderness and thoughtfulness. It was calm, unrushed, and filled with compassion for both Bugsy and me. In a moment that could have been overwhelming and traumatic, they created an environment of peace, respect, and love. It was, in every way, handled beautifully. In the weeks ahead, I will be receiving Bugsy’s ashes, along with his paw print, nose print, and a heart made from his fur. Knowing these meaningful keepsakes are being prepared with such care brings me comfort during an otherwise unbearable loss. Ken-Ton Veterinary Clinic has been awarded and recognized for their care, and they absolutely deserve every bit of that recognition. Their kindness, patience, thoroughness, and unwavering compassion are rare and invaluable. They do not rush you. They listen. They understand. And they truly care. Thank you, from the bottom of my heart, for loving Bugsy, for honoring his life, and for holding me up when I couldn’t stand on my own. I will forever be grateful to this remarkable team. I only wish I found you guys sooner, from the day of his rescue. Bugsy Bear 2.12.2017 - 12.9.2025

I took my dog for her first visit today after feeling like my concerns weren't being addressed with a previous vet. The staff was all very kind and welcoming. Dr. Lin was extremely thorough in the examination and explained everything clearly, giving me recommendations and options for her treatment. Very pleased with my decision to switch to them!

The exceptional care provided by this clinic to our beloved pets is truly commendable. Recently, my cat, Cuba, underwent a successful spaying procedure, and her recovery has been progressing favorably, thanks to the compassionate expertise of the veterinarians and veterinary technicians at Ken Ton. We are committed to utilizing this clinic for all of our animals' healthcare needs throughout their lives.