Crown UrgentVet/ Crown Animal Hospital

We found Dr. Carter when our newest rescue was having terrible anxiety. He quickly diagnosed and gave us medication to calm her till we could get with our regular vet. Fast forward 3+ years and now Crown and Dr. Carter is our primary Veterinarian as they establish a Veterinarian hospital in addition to Urgent care. We have found every single team member to be professional and courteous. We have senior dogs both with chronic medical issues in addition are also accident prone. We are a frequent visitor to this practice and feel so fortunate to have them taking care of our family members! On pricing they are absolutely inline and considerably lower per visit than our previous Veterinarian. Having a dog that requires blood work at the very least twice a year I was over the moon thrilled when we learned they had the equipment to run blood work in house rather than sending it out to a laboratory and waiting for the results this was a HUGE DEAL for us!! Trust the rave reviews this place is absolutely the best in the valley and it is 100% worth waiting for Dr. Carter and his team to care for your pet! I respect Dr. Carter's evaluation and always offers options while remaining conservative in his approach when feasible and aggressive when required! I honestly feel like he looks at his patients as if they were his own pets. You see his kindness as he interacts with not only our pets but with us too! I would like to add that after surgery to remove a mass from Anna's paw she bumped her paw getting into the truck. The nurses did not try to take her back inside, instead they removed the bandage checked the surgical site and re-bandaged in the back of our truck! That is a heart of gold to bring out all the supplies and re-bandage in the truck rather than make her go back inside. Compassion with a capital "C"! Here are some awesome pictures of our healthy pets much in thanks to Crown Animal Hospital.

***Extremely disappointing experience, especially given this clinic’s strong reviews*** I chose this urgent care because of its high ratings and had a very positive first impression. During an earlier visit, this clinic identified previously unknown cardiac disease in my 13-year-old dog, which made me trust their thoroughness and return for follow-up labs. Unfortunately, the second visit was a complete reversal. After labs were drawn and paid for, the clinic abruptly changed what had been agreed upon and demanded an additional $80 “establishment” exam fee simply to discuss the results (a five minute conversation). When I asked them to honor what was communicated, they immediately terminated care while my dog was still onsite, stating they “were not the right fit” and “couldn’t make me happy,” which was a surprise to hear in the context of a medical visit where the sole focus should have been my dog’s care. This wasn’t about customer satisfaction — it was about refusing to follow through on an agreed-upon medical plan and withholding paid-for results for a senior, medically fragile patient. I was also disturbed to witness another dog turned away at approximately 4:20 PM for being “at capacity,” despite an empty waiting room and no referral assistance offered. I ended up helping that family find another vet myself. To make matters worse, when I asked for documentation that the refund had been processed, I was not told of any system issue and was given only a handwritten note on scrap paper, with no receipt or paper/email trail to confirm a refund actually occurred. Given the clinic’s reputation, this was shocking and painfully disappointing. I sincerely hope this is not how they routinely operate, but based on my experience, I would urge pet owners — especially those with senior or medically complex animals — to proceed with caution.

The staff and Dr. at Crown were very compassionate, comforting, and knowledgeable. They listened to all our concerns and allowed us to ask all of questions. They were so friendly and patient with our very nervous Bella. They put her at ease right away! They were willing to try less expensive treatments to help our pets so that we didn't have to break the bank. This was very helpful in an already stressful situation. I would highly recommend them to anyone who wants quality, reasonable, and loving care for their pets.

My little chihuahua got hit by a car the other day and my regular vet couldn't see us. We went right to Crown Vet and they saw Andrew right away. The doctor thoroughly examined him. He actually was fine ( a miracle)... The staff was incredible! Very comforting and kind. I highly recommend! They also have a regular veterinarian practice as well and I'm highly considering switching. Thank you Crown Vet!

This place came in clutch for us. We were on a road trip from Washington state and were just passing through. Our dog had been dealing with a weird cough and they were able to fit us in. I cannot for the life of me remember the vet's name, but he took the time to answer our questions, he sat on the ground with our pup which really helped her warm up quickly to him, and he gave us the next medication as suggested by our primary vet. The whole experience was also extremely affordable. Just a fantastic experience. They also have a "Dumb and Dumber" van which is obviously the best thing in existence and an added bonus. Highly recommend.