Banfield Pet Hospital

Sarah is quite possibly the greatest vet tech on the planet, but she recently moved on. Same with Dr. Kern and Dr Turley, who will go well above and beyond to ensure your pets cared for. Banfield Richmond Heights 👍👍

Located in the plaza with Schnucks (right rear side facing). This is a stand alone Pet Hospital outside of PetSmart. I could tell Dr Tullery was very caring. The pricing was standard. The scheduling was easy. I even enrolled my domestic companions in a plan, without pressure to do so. I highly recommend giving this location a try. Parking could be tight even though they are located on a large parking lot.

Took our short hair cat Buddy to get neutered.. the staff here are amazing, and they truly love their patients. Thank you guys for taking such good care of my little fur baby!

Banfield Richmond Heights charges a premium for routine veterinary care, which we were happy to pay because we assumed that we would get what we paid for. We were wrong. The ongoing care was mediocre at best - they were constantly coming up with excuses not to perform basic routine parts of his periodic exams. Most recently, they overlooked a serious case of double pneumonia in my young healthy dog. We visited twice and called more times than I can count. At one point, their phones were just not working at all and so I had to call another location who promised to text the office manager and told me to expect a call back. Crickets. No one is perfect and sometimes doctors miss things. They can’t be infallible. But I strongly believe this error (that could have caused my dog his life) resulted from lack of diligence and communication. We obviously will not be back.

The best Banfield in the STL area! I used to go to a different Banfield but I had to do a last minute appointment here a few years ago. They were so kind that I immediately made this our primary vet! The staff goes above and beyond to take care of my dogs! They are great at answering questions and never try to “oversell” you on anything. Also they work seamlessly with chewy for prescriptions which is a big bonus!