Vetco Total Care

They are always great with my pups, even when they’re being super rambunctious. The staff from the vet to the techs are always great with their patients and the pets parents. My dogs love coming here, even if it is going to the vet🤣.

Petco has the worst groom salon and corporate office I've ever encountered. On Wednesday, February 11th, I visited the veterinarian in Brentwood, MO to update my dog's vaccines. During that time, I inquired about the Wellness plan in which resulted in me purchasing coverage for my dog. I primarily made the purchase for the incentives. I was looking forward to the discounted grooming and purchase of dog food and treats. Immediately after my dog's visit with the Veterinarian, I stepped into the grooming salon to book an appointment to get him groomed. I spoke with the manager and a newer groomer about my preferences and concerns for him. I made them perfectly aware of the sensitivity he has with his paws and nails. Both young ladies assured me that wasn't an issue. I booked an appointment for February 21st. The appointment was cancelled immediately. The manager told me my dog was labeled as a "send out" and suggested I reach out to corporate. I did just that. Corporate informed me that there was no such thing in their system. I called the salon once again and they told me otherwise. The corporate representative made a claim on my behalf. He also told me someone will reach out within 72 hours. It's been 18 days since this occurred and no one has reached out. At this point, If I can't get my dog serviced / groomed, I want a full refund for the purchase and enrollment of the wellness plan. As well as cancellation and unenrollment of future payments for the wellness plan. I'd greatly appreciate if someone preferably from the corporate office, will contact me regarding this matter.

This was our first visit and it was great! Dr Moore was professional and we love Haley. My pup took an instant liking to her and we look forward to coming back. McKenzie was a sweetheart too. Thank You to all for great service!

These guys are the absolute best when it comes to my Teddy’s care. They are extremely gentle and loving with him. The doctor takes the time to explain everything to you and not rush you off. All of my questions and concerns are taken care of!

Vetco Total Care is a great choice for pet parents! If you’re part of their Total Care Plan, the doctor visits are discounted, which really helps with managing costs while still getting quality care. The staff is friendly, the doctors are thorough, and they make sure your pet feels comfortable. Definitely worth it for both the savings and the excellent care! 🐾